Pedro Hernandez

For many personal-service entrepreneurs, the struggle to achieve small business success starts at the front desk. The friendly face behind the front desk at the local yoga studio or fitness center often masks the complexity of running client-facing business. Not only must they provide exceptional, stress-free customer experiences, they must also juggle billing, payments, and […]

Given the wealth of software available to today’s small businesses, cobbling together a handful (or more) of apps for work purposes is a trivial matter. But do those apps work with you or against you? Low-cost, off-the-shelf apps make it easier than ever for business owners to embrace mobile collaboration, manage files, and keep an […]

Microsoft has another hit on its hands with Windows 10. Six months after its July 29 release, more than 200 million devices run the operating system (OS), 22 million of which have found a home in commercial and educational settings. Regular folks aren’t the only people jumping on Microsoft’s free Windows 10 upgrade offer, either. […]

Sage’s small business customers are at a crossroads. Their trusty Sage 50 accounting softwarefor the PC is a fixture at their companies, but mobility has blurred the boundaries of the workplace, and the always-on cloud has redefined the concept of modern collaboration. “Our customers are well-established, they like the functionality of the desktop,” said Shari […]

Data privacy has emerged as a major concern, reveals a new study from Internet privacy specialists at TRUSTe and the National Cyber Security Alliance (NCSA). Released in time for Data Privacy Day (Jan. 28), the TRUSTe/NCSA U.S. Consumer Privacy Index found that more Americans worry about not knowing how their personal information collected online is […]

Regulations are a fact of life for business owners and, in that respect, 2016 promises to be an interesting year. This year, small business owners are monitoring the U.S. regulatory landscape with “a lot of interest and some anxiety,” Mike Trabold, director of compliance risk at Paychex, the payroll services company, told Small Business Computing. […]

Brother kicks off 2016 with a massive revamp of its monochrome laser printer portfolio and new research showing that despite efforts to purge paper from the workplace, printouts are still a common sight at the office. First, here’s a look at how printers have cemented themselves as a part of the business technology scene. According […]

With the advent of smartphones and cloud services, small business owners have plenty of expense management tools to choose from. Used properly, they can radically simplify expense tracking and accounting. Where they fall short is preventing expense leaks, according to Farhan Ahmad, CEO of Bento for Business, an issuer of small business employee-expense cards. Most […]

What small business owner wouldn’t love to attract new customers? According Haresh Kumar, vice president of marketing for Moovweb, a mobile Web technology provider, this year offers a surefire way to do just that: go mobile. “Mobile, the brightest shining light, is the fastest growing channel,” Kumar told Small Business Computing. “No matter what size […]

FreshBooks, which earned a spot on our Top 10 Small Business Financial Applications list last summer, has a new look and feel on the iPhone. This month, the Toronto-based cloud-accounting software maker released an updated version of its iOS app that sports not only more visual polish, but also more intuitive and streamlined workflows that […]

Ostensibly, technology device makers gather in Las Vegas this time every year at the International Consumer Electronics Show (CES) to unveil the latest innovations designed for consumers and their homes. TVs get bigger and sharper; home appliances grow smarter; and PCs act more like tablets, and vice versa. But technology vendors also use CES to […]

Earlier this month, Fastee emerged from stealth mode with a new collaboration software-as-a-service (SaaS) platform that doesn’t seek to replace email with yet another app, but rather embrace it as part of a unified communication system. “We are proud to launch our company and our platform, offering an agile, fully comprehensive communication platform to the […]