Windows Mobile – E-mail Basics

Just as you do on your desktop PC or laptop, you have several options for reading and sending from your Windows Mobile device. Here are a few:

  • Messaging is where all of your e-mail accounts (and your text message account) are located. You can send and receive Outlook mail or other e-mail from there.
  • The Web browser allows you to access Web-based mail accounts, such as Google or Yahoo.
  • Windows Live enables you to send and receive with an MSN Hotmail account.
  • Microsoft Exchange ActiveSync makes it possible to wirelessly sync your and other information directly with the data stored on a Microsoft Exchange Server 2003 and 2007.
  • Some devices also have custom applications such as Good Mobile Messaging for IBM Lotus Domino customers.

— If your company system uses Microsoft Exchange Server 2003 or 2007, you can use Exchange ActiveSync on your Windows Mobile device to sync your mail and organizer information directly with your company’s Exchange server. To do this, though, you must have an account on the Exchange Server.

— Check with your system administrator to find out your Exchange Server address and domain name, user name and password, and any special security requirements, such as SSL authentication. You may also need to activate a data plan with your carrier to utilize ActiveSync.

— If your company uses Microsoft Exchange Server 2003 SP2 or 2007, the Global Address List (GAL) contains all user, group, and distribution list addresses for your organization and is stored on the Exchange Server. Using Exchange ActiveSync on your Windows Mobile device, you can access the GAL and use it to plan a meeting, update a group or find addresses, etc.

Setting Up
Before you can send and receive messages using the Messaging feature on your Windows Mobile device, you’ll need to set up your account(s). The Setup Wizard will walk you through the process for both Outlook mail and other POP3/IMAP4 addresses. You’ll need your account type (POP3 or IMAP), your user name and password, your account name (for sending and receiving mail) and the SSL, if required, for outgoing mail.

Mobile Web Mail
Using your Windows Mobile device’s Web browser, you can access your Web-based mail (such as Gmail). Although you can use the same Web address that you use when you check your account from your PC, you’ll get faster and better results if you use the page designed specifically for mobile devices. For Hotmail, type For Yahoo, type For Gmail, type

Windows Live & Hotmail
Windows Live lets you access your MSN Hotmail account and manage your Hotmail folders. (To set up a Hotmail account, click here.)

  • To activate Windows Live on your device, tap Start, then Programs, then Windows Live. Tap Sign in to Windows Live. (If it’s your first time, read the Terms of Use and Privacy Statement and tap Accept.)
  • Enter your username and password. You can select the Save password check box if you do not want to enter your password in the future.
  • You can also choose whether or not to show Windows Live’s search bar and applications on the Today screen by checking the appropriate boxes.
  • Once you’ve made your selections, tap Next.
  • Choose what information you want to sync online with your device from the list (Contacts and Messenger, etc.) and then tap Next.
  • After the synchronization is complete, tap Done.
  • On the Windows Live screen, you will see your Live Mail information. Tap the left or right arrow to switch between Windows Live Messenger, Live Mail and Sync status.
  • Tap the Live Mail area to access your messages.

Adapted from

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