Unified communications can take your business communications only so far. But combined with a CRM function that’s tied into your small business software, well, now you’re talking. Well, at least M5 is talking — about its new Smart Business Phone System. Will it get you talking, and better yet, selling, to your customers and prospects? Read the full article at VoipPlanet.com.
After five years in development, New York-based M5 Networks has taken its Smart Business Phone System out of stealth mode.
The system collects reams of data based on an enterprise’s phone usage, and integrates that data into various business applications in order to drive business decision-making.
A 10-year veteran of providing hosted business VoIP telephone systems, M5 claims about 1,200 clients ranging up to 1,000 seats—with many in the small to mid-range market. CEO Dan Hoffman said the integration of phone data and business applications closes a fundamental gap in how businesses are run.
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