67 articles written

Adam Stone

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Software Giants Eye the SMB Market

As his firm neared $100 million in revenues, Jeff...

A Smart Business Phone System from M5

Unified communications can take your business communications only so...

Understanding E-Mail for SMBs

E-mail — it's one of the most basic tools...

Ramifications of ‘Do Not Call’ Lists for Small Businesses

Paul Petersen has read the fine print, and he...

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A Smart Business Phone System from M5

Unified communications can take your business communications only so far. But combined with a CRM function that's tied into...

Dial Up a Free Hosted PBX System

If you're looking for an affordable hosted PBX system with auto-attendant capabilities for incoming customer calls, you might think...

Beta Test: A Look at Microsoft Office 2010

Will notable improvements in Microsoft’s Office 2010 office suite tempt you to lay out your hard-earned cash for the...

Dialing for Dollars: Hosted PBX Meets CRM

You may never have considered combining your phone service with your CRM software, but doing just that has made...

Skype Meets Asterisk

What looks like Skype and works like an open-source PBX? Skype for Asterisk, of course. A recently announced collaboration...

Ease-of-Use Essential for Small-Business VoIP

The thought of upgrading a telecommunications system can cause a certain amount of apprehension for any small business owner....

Microsoft Attempts to Enhance Your Online Experience

Microsoft once held pride of place for making hard things easier. So why does the new Windows Live Suite...

Panda 2008: Stay on Top of Internet Security

Also new is an automated backup system that aims to safeguard files against accidental loss or damage. As part...

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