Dan Muse

When it comes to selling real estate, timing is everything. If you sell homes for a living, you know that having the right listing at the right time to show your client is critical. Of course, the other golden rule of real estate is location, location, location. No, we’re not talking about just the location […]

In an effort to integrate its IP-based communications products with Microsoft customer relationship management software, Cisco Systems today announced the Cisco CRM Communications Connector. The offering is designed to integrate Cisco IP Communications technology with Microsoft CRM. The Cisco CRM Communications Connector, which was developed with the support of Microsoft, will be available to small […]

With thousands of new viruses, worms and other threats attacking your business’ network and leaving it vulnerable over the past year, how can your small network administration team ensure that your employees are up to date with the latest security patches? Adding more work to your overworked IT team (if you have one) isn’t a […]

Microsoft ended nearly a year of anticipation Friday afternoon when it annnounced that it had released to manufacturing Windows XP Service Pack 2 with Advanced Technologies. The service pack, which will be available both from Microsoft’s Web site and as a free CD, addresses three main areas, according to Doug Leland, general manager for Microsoft’s […]

Symantec Corp., a Cupertino, Calif.-based company that specializes in security, yesterday announced the launch of Norton Ghost 9.0, a disk imaging product designed to offer small office users the capability to easily backup system files, documents and other data. When it comes to feeling secure, image (as in disk image) is everything: Symantec Ghost lets […]

Just because your employee headcount doesn’t number in the thousands doesn’t mean you don’t need to think about ways to communicate more efficiently. Boston-based Intranets.com caters to the needs of small and mid-size businesses by providing software that lets you share files, calendars and databases with co-workers, suppliers and other business partners. (The basic rate […]

For some small and mid-size businesses, the word SAP may be best-known as the corporate logo on the hat and shirt of golfer Ernie Els. However, other SMBs are getting to know SAP for another reason. SAP, which until recently has focused on software for large enterprises, earlier this week announced the expansion of its […]

In a move designed to make it both easier and safer for any user to update a business’ Web site, Macromedia today announced Contribute 3. The goal, according to Macromedia, is to give users more capabilities to update a site while ensuring its stability. It “solves the problem of Web master bottleneck,” said Lawson Hancock, […]

Looking to take a bite out of Microsoft messaging market share, IBM today announced Lotus Domino Messaging Express. The latest addition to its ever-growing Express portfolio of small and mid-sized business products is designed to be a lower-cost alternative to Microsoft Outlook and Exchange. “This is our Microsoft killer,” said Art Fontaine, senior marketing manager, […]

Doesn’t anybody work in the same office anymore? Increasingly, workers operate either out of a remote office or are constantly on the go, making the concept of sharing of information informally in the workplace as passe as mailing a letter. In a move to help workers share information easily, Groove Networks, an early proponent and […]

You may not have noticed it, but IBM is becoming a fixture for many small and mid-sized businesses. Once the poster company for Fortune 500 firms looking for big iron and custom enterprise applications, Big Blue might be more aptly named “Small and Medium Blue” these days as the company has gone on a two-year […]

NetSuite, a Web-based application provider, recently announced two new modules designed to further enhance its e-commerce capabilities and provide deeper integration with the suite’s financial, inventory management and sales and customer-support systems. The San Mateo, Calif.-based company will add new analytics and site-building modules to the application suite’s e-commerce tools, which will now be called […]