GoodHire Background Check Review 2021

Hiring new employees is one of the most important and high-stakes business decisions you can make. Vacancies can be costly to your organization, with estimates showing that “the average vacancy costs $500 per position, and the average time to fill a position is 44 days.” That means that, on average, a vacant position can cost your company upwards of $20,000 in less than two months.

From initial resume screenings to interviews, the hiring process seems to get more and more complicated each year. Background screening and onboarding candidates can also be time-consuming and costly processes, making it essential to select the right candidate the first go-around. 

It’s the job of HR software and background check services like GoodHire to ease your hiring worries. Let’s take a look at what features define GoodHire in 2021. 

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GoodHire background checks: overview and features

GoodHire is designed to help small businesses and their HR departments easily run federally compliant background checks. The software is compliant with EEOC (Equal Employment Opportunity Commission), FCRA (Fair Credit Reporting Act), and other necessary legal standards. GoodHire’s dashboard also allows you to manage past background checks, view other services you’ve requested, and run new checks whenever you choose.

Once a background check is complete, GoodHire breaks down the results for both you and your candidate in an easy-to-read format. Some of GoodHire’s unique features include the ability for candidates to comment on results and the ability for employers to request credit checks as well.  Drug testing, license verification, and more are also available on GoodHire’s platform. Even better, it’s easy for you to receive updates about changes in background status. Customer support is also available by phone, chat, or email.

What does GoodHire check?

There are several different kinds of background checks, and the kind you need to run will depend on the nature of your business. The 11 types of background checks run by GoodHire include:

  • Civil court checks
  • Credit checks
  • Criminal record checks
  • Driving record checks
  • Drug screening
  • Employment verification
  • Education verification
  • Identity verification
  • Professional reference checks
  • Healthcare sanctions checks
  • Internal background checks

GoodHire offers hundreds of screening options for your business needs. It’s important for companies to assess the overall trustworthiness of their employees or potential employees. With GoodHire’s platform, you have the flexibility to run the background checks you need, when you need them. 

GoodHire pricing

The GoodHire pricing plan you select will depend on the size and needs of your business. Pricing is divided into two tiers: lower volume, for companies that plan to run up to 25 background checks per year, and higher volume, for companies that plan to run more. 

Lower-volume businesses have the flexibility to choose from a handful of service plans, while higher-volume businesses can obtain personalized quotes by sending company information to the GoodHire team. The lower volume annual plans, which may entail additional startup fees, are:

  • Basic: $29.99 per background check. Includes sex offender search, Social Security number trace, and a search of national criminal databases. Each background check is complete in one business day.
  • Standard: $54.99 per background check. Includes everything in the basic plan, plus searches of select county courts and the domestic watch list. Each background check is complete in one to two business days.
  • Premium: $79.99 per background check. Offers everything in the standard plan, plus employer and education verification. Each background check is complete in two to four business days.

It’s also possible to request add-on services from GoodHire, some of which may require an additional fee. Drug screenings and international checks are examples of such services. If you need to look up an individual’s alias names or search statewide criminal records, you’ll want to take a closer look at GoodHire’s pricing model to ensure you’re getting all of the features your company needs. 

GoodHire reviews

GoodHire has been highly acclaimed for its ability to bring high-quality background check results to a user-friendly platform. The information obtained through GoodHire background checks can also be seamlessly integrated with other HR software, lightening the load on your human resources team. 

GoodHire’s accolades speak for themselves. The company’s ratings include:

  • 4.8/5 stars on Capterra
  • 4.6/5 stars on Consumer Affairs
  • 4.7/5 stars on G2 Crowd
  • A+ Better Business Bureau rating

GoodHire consistently scores a high Net Promoter Score, or NPS. NPS is a measurement used by companies nationwide to score customer satisfaction. For the past several years, GoodHire has found itself ranked among the leading companies nationwide, including Trader Joe’s, Tesla, and the National Park Service. GoodHire’s Net Promoter Score comes in at +63, breezing past the software industry average of +41.

Negative GoodHire reviews are few and far between, but they do exist. Among the chief complaints include issues with service pricing and inaccurate turnaround time. Some users also expressed the desire for expedited background checks. However, most complaints are minor, and the majority of GoodHire users are eager to recommend the software to other small businesses. 

Should I use GoodHire for background checks?

A 2020 survey by TechValidate revealed that “88% of surveyed organizations improved time-to-hire by 50-75% or more as a result of using GoodHire.” If it meets your budget and timeline requirements, GoodHire is a safe bet.

In today’s world, streamlining the hiring process while ensuring integrity is the name of the game. Consider using a background check service like GoodHire to help your company’s HR make the right hiring decisions the first time around.
Also Read: The Best HR Software for Small Businesses

Celita Summa
By day, Celita Summa is a Florida-based freelance writer specializing in technology, marketing, sustainability, and a plethora of other topics. Nothing makes her happier than reading and writing well-researched content. By night, Celita can be found developing her talents, which include her black belt in karate, her fluent Italian, and her knack for vegan cooking.

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