Which Network Works Best For iPhone 4?

PCWorld: Which Network Works Best For iPhone 4?

AT&T customers are two and a half times more likely to complain about dropped calls with iPhone 4 than Verizon customers – yet customer satisfaction levels with both networks are about the same. Go figure.

“Perhaps the only complaint you’ll hear from an iPhone 4 owner on AT&T is about the network itself. Dropped calls, in particular, are the most griped about problem with Apple’s smartphone on AT&T. And they have a right to complain: According to a survey called Aftermath of Verizon iPhone Launch by ChangeWave Research, AT&T iPhone 4 owners experience two-and-a-half times the number of dropped calls than Verizon iPhone 4 owners.

But interestingly, the percentage of customer satisfaction for each carrier is about the same. According to a survey of 4,068 consumers, 82 percent of Verizon iPhone 4 customers said they are ‘Very Satisfied’ versus the 80 percent of AT&T customers who also said they are ‘Very Satisfied.'”

Small Business Computing Staff
Small Business Computing Staff
Small Business Computing addresses the technology needs of small businesses, which are defined as businesses with fewer than 500 employees and/or less than $7 million in annual sales.

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