PCWorld: The Case Against Google Apps
A case study of a small company that switched to Google Apps and regretted it because employees didn’t like the interface and service was poor, among other reasons.
“Having been in the enterprise productivity apps game for only three years, Google has made impressive strides with Google Apps, its Web-based messaging and collaboration suite.
Since the 2007 introduction, Google has gone from zero to more than 2 million business customers with high-profile examples including Jaguar Land Rover, Motorola, Konica Minolta and fashion conglomerate Roberto Cavalli.”