PC World: Smartphone Savvy: It’s in the Details
IT departments everywhere are dealing with the dilemma: Your users are buying smartphones on their own and using them on your networks. You know this already. But you probably haven’t thought much about how they are choosing those phones, or about how much this matters.
Consumers faced with the plethora of new devices and platforms currently available are likely to base their choice on form, function, coolness factor and features related to their personal use. If they hope to receive corporate e-mail on the device, they might take note of whether it is compatible with Exchange. Here’s the thing, though: It’s not enough to determine whether a feature is present in a device; you have to take a close look at how well it’s implemented. (See “PC World’s Top 10 Smartphones.”)