Laurie McCabe’s Blog: Online Collaboration For SMBs
Does you small business need online collaboration? It does if you have any of a host of problems McCabe identifies, including too much telephone tag, bottlenecks in finding information or resources needed to get a job done, email overload or version control issues.
“What is an Online Collaboration Suite?
An online collaboration suite provides businesses with an integrated set of tools that span a range of collaboration needs. While not every collaboration suite includes the same capabilities, they often feature tools such as business email, instant messaging, contact management, calendars, file sharing, document management, project management, portals, workspaces, web conferencing, and social media tools such as forums, and wikis.
Online collaboration suites are delivered as web-based, Internet delivered services, so you don’t need to buy, install or configure any hardware or software, or hire IT staff or consultants to get up and running. Users simply login via a Web browser to buy and use the service, which are typically sold through a monthly or annual per user subscription pricing model, with certain amount of email storage included as part of the standard subscription price. As with many online services, most online collaboration suite vendors offer free trials so you can try before you buy.”