InformationWeek SMB: Intermedia Launches Hosted UC For SMBs
Will SMBs see the value of integrating telephony, instant messaging, presence and other communications modes? Intermedia believes its hosted approach will appeal.
“With the launch of Unison today, Intermedia stakes a claim to the unified communications (UC) market for SMBs. The hosted offering combines 6 core UC services – telephony, email, instant messaging, wireless integration, video conferencing, and collaboration – in a software-as-a-service (SaaS) package targeted to small and midsize businesses.
Unison integrates email, telephony, chat, presence, contacts, calendar, and supports mobile synchronization of email, contacts, and calendar. Backed by 24×7 support with a claimed call answer time of less than 60 seconds and an infrastructure that spans 4 data centers, Intermedia position the new offering as a low-cost, easy-to-manage communications service that will boost business productivity.”