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How To Ensure Customers Love Your Web Site

Mar 23, 2010


Entrepreneur: How To Ensure Customers Love Your Web Site

It’s all to easy to go wrong when developing a Web site. Author Nicholas Chilenko takes small business through the basics of sound design and conceptual development.


“The Internet offers a wealth of new opportunity for small businesses, but web surfers are a sensitive bunch. One wrong move and your new customers could be forever lost in the ether. Keep them happy by following these website usability guidelines.

Get organized. Most Internet users appreciate a familiar website layout and can become confused when presented with nontraditional formats. Give them what they want. Visitors typically start scanning a web page at the top left corner and move diagonally down to the bottom right, so it makes sense to place your logo and navigation at the top of the page. The main content and teasers to deeper information should be in the center of the page.”

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