Hosted Voice Services: A Review of Aptela’s Phone Service

Given the foundation that we have built regarding the concepts of hosted voice services, the pros and cons of hosted voice services, and the players in the hosting business, we will now embark on individual articles that review one service provider’s offerings per week.

We begin with industry veteran Aptela.

Aptela, Inc., headquartered in Herndon, Va., is a privately held company that launched its initial PBX software service back in 2001, adding comprehensive VoIP functionality in 2004. By any measure, Aptela would have to be considered a long-term player in the hosted voice marketplace.

The company was named a Rising Star on Deloitte’s 2008 Technology Fast 500, a program which ranks the country’s 10 fastest growing technology, media, telecommunications, and life sciences companies based on their three-year revenue growth (2005 to 2007).


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