First Look: AI Commerce

By SmallBusinessComputing Staff
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Wayne N. Kawamoto
Managing Editor, www.smallbusinesscomputing.com

Sales Online Direct (http://www.paid.com) launched AI Commerce, an e-commerce storefront that promises small businesses an easy turnkey solution for creating their own branded web site with full functionality from inventory and content management to automatic order processing.

According to the company, AI Commerce is a professional and secure e-commerce storefront package, hosted by Sales Online Direct, which vendors can populate and easily update with their own inventory and branding. With AI Commerce, vendors may be freed from the costly and time consuming process of researching and integrating e-commerce functions such as CRM, shopping carts, security, reporting, order processing and inventory and image management.

AI Commerce's features include:
- Inventory management - Tracks all product and inventory items, including sale prices, specials and featured products. Allows vendors to import or export inventory data from or to other data sources or files.

- Image management - System automatically generates multiple image sizes used throughout the site.

- Search Engine Friendly features help to improve site ranking in external search engines.

- Flexible order processing - Manages all orders from one location with complete order information and sorts orders by status for easy reviewing of pending, completed and open orders, etc.

- Customer relationship management (CRM)- communication with the customer and order handling, such as special shipping requests and order notification preferences, can be individualized to each customers needs or specifications quickly and automatically. Customer order history and status are just a few clicks away for the vendor or customer to access as needed.

- Automated individual and bulk email notification - Automates and personalizes e-mail notices for any part of the order process including: thank you notes, order and shipping confirmations and notices for customers who have not paid on time.

- Shipping manifest integration - allows for easy integration with a leading manifest shipping system for automated manifest process and label printing with postage, barcodes and indicias. It also automatically integrates with UPS to upload daily logs.

- Intelligent search function - Helps customers quickly find products by name, category or key words.

- Shipping costs - Actual shipping options and costs are shown when a user selects an item to avoid surprises and shopping cart abandonment during checkout.

- Security - Site has SSL security certification.

-Reporting - Offers many report options for vendor to track and analyze sales, revenue, profit, individual products, outstanding orders, A/R, A/P and much more.

AI Commerce is available immediately.
This article was originally published on February 26, 2002

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