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Marketing Tips: Problem Customers, PDFs and Hyatt

By Andrew Lock
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This week Andrew talks about dealing with challenging customers, a sneaky Web scam to avoid, a free tool to convert PDFs to Word and a marketing lesson from Hyatt hotel.


You'll find lots more marketing tips and resources from Andrew Lock in our Small Business Essential series, Lock in Your Marketing Resources.

Andrew Lock is a self-described maverick marketer and the creator and host of Help! My Business Sucks, a free, weekly Web TV show full of practical marketing tips, advice and resources to help small businesses "get more done and have more fun."

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This article was originally published on August 28, 2009
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