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More articles by "Llanor Alleyne"

Defining the Customer Experience with a Customer Data Platform

Customer data platforms are increasingly becoming important tools for marketers to effectively engage customers. Here is what you need to know about this emerging data management tool. 

What You Should Know about Edge Computing

Edge computing comes into its own as developments in cloud computing and networking demand faster data access and processing. 

RPA to Hyperautomation: Moving the Needle on Business Digital Transformation

Hyperautomation is the next step for businesses looking to improve workflows and processes while also laying the groundwork for future technology transformation. 

What You Should Know About NaaS (Network as a Service)

Network-as-a-Service or NaaS is a software-based subscription model that allows customers to rent networking services from cloud providers.

Are Chatbots Right for Your Business?

Chatbots are the latest technology trend driving business digital transformation, but as their use explodes, so do the challenges governing their development and engagement.

Using IoT to Improve Your Small Business

As we all get to grips with the permanent change in how we work, the opportunity to implement IoT devices will help optimize business operations.

Best File Sharing and Storage Services for Collaboration

File sharing and storage platforms have rapidly improved their offerings as a remote workforce seeks easy and secure ways to collaborate and stay productive. 

Pandemic-Era Productivity Shows Surprising Uptick for SMBs

A number of business tech tools, including CRM and UCC, have kept workplace productivity humming during the COVID-19 pandemic.

UCC Tools are Helping Remote Teams Effectively Collaborate

Unified communication and collaboration tools were already experiencing increased use in the office space, but the emerging work-from-home model has made them a necessity. 

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