Marketing Tips: How to Promote Any Business
Plus, creative ads that catch your eye, formatting sales letters and a lesson from Delta airlines on the benefits of customer care.

How to Manage and Find Files in Windows 7
Joe Moran digs deeper into Windows 7 and walks you through the new Libraries and Search capabilities. Dewey decimal not required.

Microsoft Tips: How to Make Signs in Word
Ready for do it yourself signage? Our Microsoft tips guru explains the basics of creating professional, functional signs in Word.

Free Web Resources for Small Business
Service Magic, Ask500 Independent People, PDFtoWord and TheFreeLibrary — free Web sites that can make your life a whole lot easier.

Seven Windows 7 Features You’ll Need on Day One
Windows 7 offers lots of new features and Joe Moran walks you through seven of the changes you’ll see in the operating system’s user interface.

Nifty Clicks: Edicy, TubeMogul, StatCounter, Faster Audio
Looking for cool Web tools? Andrew Lock’s latest resources let you build a Web site for free, distribute videos online, track Web analytics, and speed up audio files to learn in half the time.

Marketing Tips: Customer Service IS Marketing
This week’s episode of Help My Business Sucks shows how good customer service drives loyalty, looks at Web sales conversion, and takes advice from NetFlix.

How to Create Lists in Microsoft Word
Helen Bradley walks you through the steps to create and customize bulleted and numbered lists in Word 2003.

Search Engine Optimization: SEO Tips for Small Business
Incorporating SEO into your Web site strategy will help potential customers find your business and boost your bottom line. Jim Martin walks you through the basics.

Microsoft Excel: Design Error-Free Worksheets
Helen Bradley looks at simple ways to avoid introducing errors in Excel worksheets.

Microsoft Publisher: How to Customize Templates
Publisher’s a terrific tool, but a few simple tweaks can customize templates so your business documents look original and fresh. Helen Bradley shows you how.

Working with Word 2003: Add a Professional Look
Helen Bradley shows you how to add finishing touches that make Word documents look polished and professional.

How to Build an E-mail Marketing List
A good e-mail-marketing strategy helps drive sales and retain customers. Helen Bradley discusses the right way to conduct a campaign.

How to Create Custom Formatting in Excel
Helen Bradley demonstrates Excel formatting tricks that will help you when things don't work as planned.

Nifty Clicks: DeadLink, Skype, Simulscribe, PhotoBucket
Andrew Lock, marketing wizard and founder of Help! My Business Sucks, shares more Nifty Clicks – cool tools you can use – to make your life a bit easier.

2009 Awards: Readers Pick the Best Small Business Tech Tools
Our roster of winners includes the best tools to help small business owners curb costs and improve efficiency. Whether you're looking for hardware, applications, security or e-commerce technology, the top vote-getters deliver the goods.

Excel 101: Create Worksheets and Charts
Helen Bradley introduces the basics of creating a worksheet and chart in Microsoft Excel.

Meet the Finalists: Excellence in Technology Awards
Step right up and cast your ballot for the best that technology has to offer small business. Take your pick from twenty categories and more than 100 hardware and software products and services. You decide the winners.

Excellence in Technology Awards: Call for Nominations
Looking to increase efficiency and cut costs? Technology can help, and so can you. We're looking for the best hardware, software and services for small businesses. Nominate the products that help your business thrive.

Basic Formatting in Microsoft Word
Our resident document diva, Helen Bradley takes us on a tour of the rudimentary, but essential, formatting features in Word 2003.