Take a look at seven sure-fire ways to leave your customers satisfied and singing your praises -- and you know that's gotta be good for business.
Forget about shopping from home. Everyday millions of people buy goods and services with a mobile device. Are you missing out? Our experts tell you if mobile commerce is right for your business.
Our podcast promo provides all the details you need to take part in our first mobile commerce Twitter chat. Listen in…and learn.
We kick off our inaugural Twitter chat with a discussion on mobile commerce. Come share your thoughts and get your questions answered by our expert panelists. Here's what you need to know.
Outsourcing, online marketing, mobile, cloud and virtualization; these are just some of the hot tech topics discussed at the Small Business Summit in New York City.
Like our shiny new Web design? We’ve also expanded our daily newsletter, and it comes loaded with even more information to help you make the best tech decisions for your company.
New additions and enhancements to the company’s networking, security and communication product lines solidify Cisco’s commitment to small business.
The company aims to give more value to small businesses with big printing needs.
Dell’s latest small business hardware includes a monochrome laser focused on affordable performance and a mini tower desktop designed to grow with your business.
Whether you’re looking for your first server or you need scalable storage to manage a mountain of growing data, Dell promises reliable performance with its latest portfolio of servers and services.
Want to keep the customers satisfied? Online surveys are a simple way to generate customer feedback. We show you the top 10 survey tips.
Bill.com’s ePayments service lets small businesses pay any and all vendors — regardless of size — electronically.
We know your business relies on mobile phones, but that doesn’t mean you have to pay top dollar for the privilege of using them. Here are 10 ways to tame that monthly bill.
Gbridge lets you build a secure VPN so you can access your files from anywhere. It even includes media-viewing features.
What’s in a name? Ask WorkingPoint, which rose like a Phoenix from the ashes of NetBooks. And in the process created a better…and free… product for small businesses.
Building a loyal customer base is more art than science, and we’ve got 10 more tips to add to your e-mail marketing palette.
The hosted-services provider has teamed with Seagate to supply enterprise-level data backup and recovery capabilities to small- and medium-sized businesses.
Cast Iron talks about the business value of integrating SaaS and on-premise applications, and how its partnership with HP can help small businesses.
The company makes comfort and style the hallmark of the Toshiba mini NB205, its first entry into the crowded netbook market.
Confidela announces WatchDox, a free way to e-mail documents securely and control what happens to them once you press “Send.”
The networking company offers a family of unified threat management appliances designed to protect against Web-based threats without compromising network performance.
The company’s ProManage-Managed Services are designed to cut IT cost and complexity, eliminate downtime and allow small business owners to focus on their business instead of technology.
Microsoft offers tips and tools to help small businesses save money using environmentally sustainable technologies.
The tech giant’s financial arm extends a helping hand to small businesses.
With Outlook integration, Central Desktop stakes a claim as an affordable, enterprise-quality alternative to Microsoft SharePoint.
A five-country study indicates the technologies small business owners are most interested in to reduce overall costs and promote growth.
Got inventory? Fishbowl integrates with QuickBooks and promises a full refund if you're not 100 percent satisfied.
A well-crafted e-mail marketing plan can create customers, drive sales and keep your business humming. These tips can help you kick your campaign into high gear.
The company shows its support for small businesses with free software, services and grants to help them survive and thrive in hard times.
If you have better things to do with the time you spend invoicing each month, like, oh, building your business, you might consider this free invoicing service.
Zero-percent financing and programs that include buy or lease options may give small businesses a way to invest and grow in tough times.
Meet Andrew Lock, a most-unusual marketing entrepreneur and the creative genius behind Help! My Business Sucks, a Web TV show that helps small businesses stand out from the crowd.
A new interface designed to improve productivity and ease-of-use, without sacrificing familiarity, tops the many changes in this venerable database application.
Cutting costs doesn’t mean cutting technology. On the contrary, you can reduce operating costs and improve your technology at the same time. The key is a good conversation.
The online payroll company aims to make it easier and more cost-effective for small companies to pay their employees.
This document management software aims to help SMBs tame the paper tiger, adhere to tough compliance regulations and protect vital assets.
Acknowledging tough financial times, Intuit temporarily slashes its price for its Online Payroll service. Plus, the company offers new products to help small retail owners keep the cash flowing.
The company says it designed Windows Small Business Server 2008 and Windows Essential Business Server 2008 to help SMBs with limited IT resources to save time and money.
The networking and communications giant sets its sights on serving companies with less than 100 employees.
Think matchmaking for business. Elance connects freelance professionals with the companies that need them.
Don't let a power-outage pull the plug on your business. Emerson Power Network offers seven planning points to light the way.
A fruitful union, Iomega and EMC drop enterprise-level features into a small business NAS box that, it claims, is both easy to use and affordable.
Microsoft kicks off its fourth online gathering for small business owners. Check out valuable tips, insight and advice on a range of issues from experts and peers -- from the comfort of your own office.
The company rounds out its 'Think'-ing with a line of servers designed specifically for small business.
The company unveils a program designed to make combining point-of-sale hardware with software applications a smooth, compatible process.
Michael Miller, author of YouTube for Business: Online Video Marketing for Any Business, offers tips on how to take advantage of free advertising to millions of avid viewers.
GoDaddy gives birth to e-mail with hosted Exchange, your choice of Outlook or Entourage plus mobile access – at a price individuals and small businesses can afford.
The RAIDBank IV offers huge capacity that fits on a small corner of your desk.
What happens to your business if the network fails or the power goes out? If you don't know, you need a disaster recovery plan. An IT provider can help.
The company claims security, productivity and power-saving top the list of HP Compaq dc7900 Business PC Series, plus a point-of-sale retail system designed especially for SMB retailers.
Check Point software outlines a few suggestions for buying a unified threat management system. First and foremost: think business-class.
Are you ready if the lights go out? A recent survey indicates that for most small businesses, it won't be business-as-usual during a power failure.
Concursive offers companies up to 100 seats of its on-demand, open source CRM suite for one year. And it really is free.
Companies with fewer than five employees may be small in number, but that doesn’t mean they don't need big print power. Epson aims to fill the void with four new inkjets.
WorldExtend says its IronDoor 3.5 lets you access your entire business, not just your desktop, from afar.
The company adds more features and flexibility to its Web-based business collaboration service.
The company unveils a line of Latitude notebooks sporting new technology, design, security and breakthrough battery life – innovations inspired by the people who need them most.
Survey finds SMBs making creative changes to combat rising cost of business-as-usual.
Bamboo: The choice of Panda bears and…hard drives? Fabrik may be the first company to use actual greens in its SimpleTech [re]Drive.
Two new wireless all-in-one inkjets address the needs of small business professionals both at home and in the office.
The company announces two high-volume printers designed for business and claims to reset the bar on economical ink-cost.
Lexmark offers tips on how small business can save paper, ink, money and the environment.
The Planet offers a new range of hosted and/or managed services that can free you from buying, installing and maintaining your servers, networks and other IT components.
The company announces a program designed to support small-business owners as they transition to Vista.
The company aims to help small businesses boost their wireless networking with new access points, routers and adapters.
Employee behavior on the Web can make or break your network security. Teaching employees what to look for is the first step.
Mobile devices make a tempting target for hackers and malicious viruses. Eset wants to prevent trouble before it starts.
Calling today's product announcement the "broadest and most innovative notebook rollout" in its history, HP gives small business owners plenty of options when it comes to buying a laptop PC.
The company says its three packages are designed to take the worry out of Web sites and get your focus back on your business.
The company's improvements to its small business security solutions include protection against evolving Web threats, tools to help mobile workers keep their data safe and a little something for QuickBooks customers, too.
The company touts five new top printers and multifunction lasers it says can help SMBs do more and spend less.
A relative newcomer to social marketing creates a small business center and offers SMBs resources to grow their business, build Web sites and sell products.
Ma Bell touts faster downloads for small businesses with its new Internet service.
The company claims it new online service lets small business owners tap into fragmented sales data for better analysis of sales performance and compensation.
Looking for PCs that perform without plundering the planet? HP offers two desktops that won't pilfer your pockets, either.
Egnyte, a new on-demand service, aims to give small businesses a simple, affordable way to share and save files, anywhere, anytime.
Trend Micro offers steps you can take to keep your business safe from complex digital threats and simple human error.
Intel's hung up an online, storefront shingle where it claims that small business owners can get their tech needs met in a one-stop shopping experience.
The company predicts collaboration technology will make it possible for U.S.-based SMBs to expand around the world.
In a nationwide series of workshops, HP and SCORE teach small businesses how to survive both natural and man-made disasters.
Serebra Connect's online job-auction service lets small businesses reap the benefits of outsourcing while saving the world, one freelance job at a time.
Its new Upline subscription service includes storage, data sharing and remote access capabilities.
The adage 'the best defense is a good offense' certainly applies to keeping your network safe from digital criminals. Symantec offers five preventative tips you can employ at your company.
Vision to Venture, a five-day, five-city seminar series offers women advice and strategies from nationally known business experts.
Tune in for Microsoft's third annual Small Business Summit. Broadcast live online (and available on-demand later), experts offer tips, secrets and advice on how to make your small biz succeed.
The company says its two new servers, designed and priced for the small business market, offer features and capabilities previously available only to big business.
If you're ready to invest in new technology this year, an expert from Acronis software offers a few tips on what to consider — and how to protect your business.
An Ohio couple with a dream of starting a healthy-foods café – where both kids and parents can eat and have fun – takes the top prize in Intuit's Just Start contest.
The latest addition to Iomega's family of REV backup drives boasts a storage capacity of 120GB per cartridge – and drives another nail into the tape-drive coffin.
Linksys adds another layer of spam and anti-virus protection by integrating TrendMicro's ProtectLink Gateway service to select small business routers.
Maximizer CRM 10 Entrepreneur Edition aims to give start-ups and solo professionals a leg-up on growing their business.
A new family of server products for both small- and mid-sized companies includes Windows Small Business Server 2008 and Windows Essential Business Server 2008.
The major league Web host makes toast of restrictions by offering unlimited disk space, data transfer and e-mail storage.
The company moves from the traditional one-size-fits-all philosophy to a customized support model based on your company's level of technical expertise.
If you're in the market for Microsoft applications, two new programs promise to save your small business money.
Microsoft's got a lot going on for SMBs. Tune in today for the latest installment of the company's Web-based TV show for small business owners, win an office makeover, register for the online Small Business Summit.
The company backs its service with an irrevocable trust that guarantees your data will be stored forever — even if iForem goes out of business.
The annual contest that awards Dell technology, services and advice to innovative small businesses goes worldwide. Does your company have what it takes to be the world champion?
Poor protection against Internet threats and a lack of in-house security practices (yes, you really do need those) can take a serious toll on your business. Here are eight ways to boost your security quotient.
A survey by Ma Bell says that business continuity and disaster recovery planning don't rank high on small business owners' to-do lists – and that its Remote Vault online data backup service can help rectify that.
A recent marketing study shows that small businesses don't see much value in blogs, wikis and social networking formats.
The hosted-PBX company said its latest customizable features, SmartID and Recording Manager, give very small businesses a better way to manage incoming calls.
Microsoft takes to the Internet with a TV-style talk show featuring small business owners talking about how they overcame challenges and used technology to make their business dream a reality.
RIM says its Blackberry Professional Software offers enterprise-quality wireless communication that's designed and priced specifically for small business.
A free, on-demand publishing tool can help you create, publish and distribute digital brochures to customers and clients. What's the catch?
A study of 450 small business IT managers shows that many small businesses aren't as protected as they might think.
The company's new line of high capacity external storage drives features two ways to protect your computer data.
How do you encourage millions of people to go from dreaming about owning their own business to actually building it? Intuit says how about free software and big bucks?
As small business owners, protecting your financial information – and that of your customers – is critical for success. Fortunately, safeguarding data doesn't need to be elaborate or expensive. Here are five tips to help you improve your cyber security.
Earth Class Mail claims it tames postal mail by making it available online for you to view, manage or discard from anywhere in the world. Is this a good thing for small business?
Once relegated to individuals, this simple, reliable program that helps synchronize, backup, share and access your data is now available as a managed service for small businesses.
Does your small businesses generate high-volume printing? Xerox claims that its new technology and new pricing plan makes color printing as affordable as black and white.
Designed for small-to-mid-sized businesses, the all-in-one blade server will make such systems affordable to companies with smaller budgets.
Moving from storage and backup to what it calls a complete solution, Seagate loads its OneTouch 4 family of external drives with encryption, synchronization and restoration software.
A survey conducted by Microsoft shows that within family-owned businesses, the tech divide falls along generational lines. It's Boomer money versus GenX savvy.
The company aims to be a full-service vendor by providing small businesses with end-to-end resources, services and financing. Oh, and new laptops, too.
The company announces a plethora of printers, a small business portal and plans for promoting Print 2.0.
IBM and the IFC team up to offer a raft of free, online resources to historically under-served minority- and women-owned businesses.
New player Trackvia debuts an online database that it says combines the power of a database with a range of Web-based features to give 'small businesses a better way to manage their stuff.'
A round of new features and functions for both individuals and workgroups is designed to keep this ACT on the road.
The duo weighs in at 1.5 and 3.5 pounds, showing that when Fujitsu says 'portable,' it means business.
Innovations in storage technology let you take your data with you – or access it wherever you go – anytime you want. Here's a quick look at three ways to stash your stuff.
Even in the dog days of summer there's always some new tech tool to help a small business run more efficiently. Here's a quick look at a few of the latest products that can help keep you rolling along.
The company says its latest StorCenter offspring is designed for improved performance, advanced network features and data backup.
Socket Mobile unveils its first handheld mobile computer, claims it bridges the gap between handhelds designed for industrial use and PDAs or Smartphones designed for consumers.
Small business owners are no strangers to tech support nightmares. But Support.com says its proprietary software and kinder, gentler approach can let you rest easy.
Expanding beyond its home-networking roots, Linksys designed a two-tiered program specifically for small businesses. What can the Connected Office do for you?
If you need to send lots of large files, your options can be complicated and pricey. YouSendIt.com offers a solution it says is easier, cheaper and more secure.
With sales of mobile phones and PDAs outpacing computers, potentially millions of people will be accessing Web sites on the go. Is your Web site ready for the small screen?
Quantum's latest all-in-one storage protection product for SMBs uses data 'de-duplication' technology. It's designed to save disk space, reduce overall cost and simplify storage management.
Working in the fast lane can take a toll, and while having the right accessories won't ease traffic congestion or reduce your mileage, they can make your time on the road a bit less bumpy. We take a look at a few mobile tools that caught our eye.
Got an idea for a small business but not sure how to pull it off? Microsoft's StartupCenter.com offers advice and tools to rev you up and get you on the road to your business launch.
Iomega rolls the power of Postini into its managed services line to offer SMBs enterprise-level e-mail security.
The latest all-in-one printer from Xerox offers small businesses an attractive price for a machine the company calls personal, professional and powerful.
The strong winds blow from June through November, serving as an important reminder that preparing for disaster – both natural and man-made – is the best way to protect your business all year long.
The company says the new kids offer powerful performance, brilliant color and extensive features.
A new certification program at QuickBooks Solutions Marketplace aims to assure customers that the third-party applications they purchase there meet Intuit's standard of quality.
AT&T calls on small business while Kodak studies the printing behavior of workplace primates.
Homestead offers an easy, one-stop experience for small businesses that need a full-featured Web site but lack the technical and design savvy to make it happen. How easy? Two customers give us the inside scoop.
This week, several items crossing the Small Business Computing news desk caught our eye. We take look at a monitor that unifies communication, an even bigger Buffalo and data backup that fits in your wallet.
A new survey of small business executives shows that do-it-yourself doesn’t pay when it comes to maintaining your own IT infrastructure.
UPS unpacks a contest to honor small businesses around the world, and an HP sweepstakes searches for real estate rock stars. Winning could just make your day.
Looking for a new notebook? Manufacturers announce their new models based on Intel's new Centrino mobile computing platform.
PKWare's making its SecureZip available to individuals for free, which means it won't cost a thing to encrypt the files you store on your desktop or send via e-mail.
OfficeMax and HiWired team up to offer a new remote-access service that they say will let you contact support technicians over a secure broadband connection.
When you're running a small business, you don't use technology because it's cool, you use it because it solves a business problem. Take a look at what SMB owners in our forum have to say about RSS feeds.
Touting performance, capacity and energy efficiency, Iomega announces a NAS server series for SMBs in need of serious storage.
Memeo, makers of AutoBackup, the popular PC-only data backup software, now offers a version for Mac computers – LifeAgent. Let the great Mac back up begin.
Xerox bets that it's newest monochrome laser printer will appeal to SMBs looking for a fast, reliable, high-volume printer that won't break the bank.
Branching out from its traditional monochrome printing territory, Brother develops, builds and now offers two 21-page-per-minute color laser printers for less than $500.
New products and services designed to help small businesses grow play a featured role at HP's daylong showcase in San Francisco.
Microsoft kicks off the first day of its National Small Business Summit by announcing new software aimed at simplifying phone systems for small businesses.
The security software company creates a portal designed to help small businesses get training and information quickly and affordably.
Microsoft's serving up free Webinars led by various business experts to help small business owners succeed in a competitive world.
Microsoft Vista – for most small business owners, it's not a question of will they switch, but when. We talked to two experts to find out what you need to consider before, during and after the great migration.
If your company doesn't have a Web site, then you're missing out on one of the best tools to grow your business. We've got 10 good reasons why you should get one.
The company expands on its partnership with Best Buy and lets SMB owners buy designated notebooks on-the-spot instead of online.
Small businesses love their HP printers, and the company shows its appreciation by focusing on improved performance, quality and cost containment.
The Internet Service Provider adds a new layer of malware detection-and-removal capabilities from Sana Security to better protect its customers from external attacks.
The company's newest NAS box sports a small business price tag and offers features more akin to big biz.
Redmond sponsors events designed to help SMBs learn more about the new capabilities that Vista, Office 2007 and other MS products offer the home and small office crowd.
Xythos On Demand, an Internet-based document management service designed for small businesses, promises secure file sharing, data backup and anytime, anywhere access.
Data security can seem intimidating to a small business owner who'd just rather run the business than get an IT degree. We've got some tips from experts on how to keep your systems safer without becoming a certifiable techie in the process.
You can find a variety of products and services to help your business in our Product Watch department. Here's what's looking good this week.
Web services giant, Affinity Internet says this short lull after the holiday shopping rush is the perfect time to reassess your business and build a foundation for success in 2007.
Avidian integrates its Prophet 4.0 CRM software into Outlook, which the company claims helps small businesses integrate more profit into their P & L.
Metavize changes its name to Untangle and announces a new, free plan to help small businesses to fight viruses, spam and other digital vermin. Could this simplify network security? One Georgia-based company says it can.
From files and faxes to e-mail and snail-mail, Esker, Inc. says its FlyDoc online document delivery service can save small businesses time and money.
SherWeb aims to raise the bar for Hosted Exchange by offering enterprise-class e-mail with more storage and no minimum sign-up requirement.
The remote-access company debuts its latest software upgrade to help synchronize your data across multiple computers.
The latest products from HP, Samsung and Iomega offer options to small businesses looking for printers, mobile phones and network storage.
A new partnership between the respective software and retail giants offers SMBs volume discounts on Vista Business and Office 2007 — two months ahead of general availability.
Dell says the new desktops also focus on saving energy, boosting security and easing management issues.
Building strong passwords helps you protect both business and personal data from unauthorized access. But passwords are meaningless if they are too simple or written down where other can access them.
The company's stopped charging small businesses for its online business-class e-mail and calendaring service. Why? They've found a new way to make money that could help make your day a little easier.
Not all online data backup solutions are created equal. An online provider offers advice to help you make an informed choice.
The Yoggie Gatekeeper, a tiny security appliance, is designed to protect notebooks from the digital threats lurking on public networks.
For some SMBs, adding work-at-home employees can boost revenue without pushing overhead through the roof. An SMB owner and a remote-technology service provider offer things to think about before you go remote.
Adaptec says this group of servers focuses on performance, price and capacity while offering SMBs enterprise-level software.
The company says that the latest servers in its PowerEdge line focus on the specific needs of the small-business market: simplicity, affordability and performance.
A new site from Constant Contact offers a community for small business owners to connect, exchange ideas and grow their business.
Sage updates its entire line of ACT software products for 2007 and lets you access the Outlook-integrated applications from a PC, a Web browser or a Palm OS device.
Like Centrino, vPro is a collection of technologies that form a single, branded platform. It promises to make managing and securing desktops easier and more affordable. Can vPro simplify IT for SMBs?
Whether you need to take your data on the road or need the speed to get the job done, Iomega aims to deliver with three new external drives.
Veering off into all-new territory, the data-storage and backup company takes on managed security services — and promises even more to come.
MicroNet says big things can come in small packages and offers small businesses the PlatimumNAS 3.0 as evidence.
Trend Micro aims a security appliance at the oft-forgotten mid-sized business market.
Affinity Internet offers up TrafficZug, a tool it says makes paid online advertising easy and affordable for small business.
IBM, a tech giant known for serving the needs of big enterprises, expands its portfolio of managed services designed specifically for smaller companies.
An extension built for use with Adobe Dreamweaver, SiteAssist 3.0 aims to make it easy for non-techie SMBs to build professional, standards-based Web sites.
A company that makes theatrical drapes wins the Dell/NFIB Small Business Excellence Award. Owner Megan Duckett tells how they did it.
Xerox all-in-one printers have never been what anyone would call cheap, but now the company's designed one to be affordable while still offering features typically found in more expensive models.
A recent Harris Poll commissioned by Eset shows that the majority of people who have anti-virus software don't upgrade (You know who you are).
Microsoft unveils the newest version of its popular small business server and announces plans to add an on-demand CRM product to its Windows Live program.
The company's Internet security appliance uses biometric devices such as fingerprint scanners and USB tokens as an alternative to Windows logon passwords in an effort to improve network security for small businesses.
The latest offering in the Citrix line of on-demand collaboration tools aims to give small companies an affordable way to communicate with a big audience.
The Website service provider offers free site-building tools to help SMBs build their own.
The company releases its latest Firebox X Edge series of security appliances saying it gives small businesses more flexibility and control over their network traffic.
FreeConferenceCall.com offers its primary services for free — which could save small businesses a bundle. Is there a catch?
This Digital Disaster Preparedness service from AppRiver and the Florida Chamber of Commerce gives small businesses one less thing to worry about during hurricane season.
Sage says its new crop of Peachtree by Sage 2007 accounting software includes a redesigned interface, customer-influenced enhancements and a new, top-of-the-line version called Quantum.
The storage giant's latest products aim to provide solutions for your network, desktop and pocket.
Still writing estimates on the back of your business cards? QuickBooks Easy Estimate is designed to help trade contractors produce professional estimates in less than 30 minutes.
The company integrates a variety of branded accessories to give retailers a complete point-of-sale transaction management system.
EchoSign's on-line document management system comes in two flavors: free and inexpensive.
New products from Xerox cater to small businesses with big printing needs.
The company aims to make enterprise-quality data backup and recovery easier and more affordable for small-and-medium businesses.
Do you know where your customers are? SalesGenius, an on-demand personal Web analytic tool, aims to help you provide personal service to your customers: by tracking them on your Web site.
HP aims to satisfy workers on the go with five new notebooks designed to fit just about any mobile lifestyle.
Essential Taceo now offers a remote laptop security feature designed to prevent unauthorized access to data on lost or stolen notebooks.
Eli, Inc. intends to make VPNs — the most secure remote access technology — affordable and easy enough for small businesses.
Western Digital's tiny hard drive could eclipse USB thumb drives in a flash.
Looking for a way to offer your employees direct deposit? Wells Fargo hopes its patent-pending service interests you.
HP expands its line of LaserJet printers and adds services in an effort to help small businesses create their own marketing materials in-house.
Lenovo signs on and makes its product line available to small business customers through a nationwide partnership with Best Buy for Business.
The external drive giant ventures into new territory, ups the capacity ante on a popular product and offers a sneak peek of what's to come.
Solid technical advice is just as important in business as good tax advice. Fortunately, your local computer-services vendor has the skill and expertise your small business needs to stay competitive.
Buffalo increases capacity on its TeraStation Home Server and announces a new business-oriented storage solution, aiming to help small businesses find a place for everything.
Dell's latest line of business notebooks focuses on mobility, security and performance. Plus, the company aims new mobile workstations at the high-end graphics crowd.
Fujitsu aims to help small business turn piles of paper into searchable, digital files with its SnapScan S500 scanner.
Skype for Business targets the ten-and-under small business crowd and aims to simplify communications management and cut costs. But research analysts have raised concerns about Skype's security.
The company's offering four days of Web casts designed to educate SMBs about how they can use technology to improve their day-to-day business.
Offering a slimmed-down desktop replacement with a wide-screen display and a new thin-and-light series with wireless Broadband, HP shows it's got mobility on its mind.
The world's third-largest PC maker may own the ThinkPad brand, but it's now out to make a name for itself with a new line of affordable Lenovo-labeled notebooks and PCs aimed at small business.
Small business owners who up until now couldn't afford to offer credit card processing might want to take a look at Intuit's new Credit Card Processing Kit.
SimpleTech's new iShare feature offers remote access to go with its 500GB external storage box.
ShareFile aims to ease the pain of transferring mega-sized files.
If your notebook is misplaced or stolen, Synet Electronics' Laptop Anti-Theft software aims to bring it home — or at least make sure no one else can use it.
Privacy Networks rolls out its E-mail Integrity Suite — software designed to both protect e-mail from the usual suspects and automate archiving and retrieval.
The Business Matchmaking initiative returns for 2006 and adds an online resource to help SMBs court government and corporate contracts.
Judi Henderson-Townsend knew that to compete like a big company, her used mannequin business needed to revamp its back-office system. Thanks to a contest sponsored by the Small Business Technology Institute and Intel, Mannequin Madness will offer stiff competition.
The company adds a mail appliance to its security arsenal, which now gives SMB three ways to protect against spam and viruses.
Microsoft forges deals with hardware vendors to offer retailers all-in-one point-of-sale systems and rolls out the latest version of its Retail Management System software.
Intel and the Small Business Technology Institute join forces to bring small business owners a daylong, hands-on conference to learn how — and what — technology can help them improve revenue, profits and overall success.
Two reports highlight growing issues with customer service at Web shopping sites.
Don't let the name fool you. The Consumer Electronic Show offers small businesses plenty of products designed to help start 2006 on the right tech track.
PayCycle.com rolls out two features designed to automate and simplify the payroll process for you and your employees.
When it comes to providing remote tech support, NetworkStreaming says it's better to own than it is to rent. The company offers SMBs an appliance-based alternative to online, subscription-based support services.
Cymphonix's Network Composer aims to help you protect and prioritize your network traffic.
Can you imagine a managed server that handles the basic needs of a small business without the hassle, complexity and expense? Meet the man who claims to have made that dream come true.
An appliance built to defend networks from a variety of intrusion attacks debuts at an unprecedented low price.
The company releases a free plug-in that lets retailers transfer point-of-sale data directly into their financial software.
Mirapoint's appliance aims to let companies have big business e-mail and collaboration features in one easy-to-manage package.
Two application suites from Smart Online offer a host of tools and software for new and developing small businesses.
Panasonic's ultra-light, semi-rugged notebooks take the brunt of life outside the office.
The EdgeForce M Series is designed to protect your network from a variety of digital threats for just one annual license fee — no per-seat payments.
AEC Software's latest version of FastTrack Schedule strives to reduce the complexity, learning curve and price associated with a certain big-name project management application.
Protecting e-mail from viruses, spam and other digital vermin is job one for this company — but it looks to the future as more forms of communication take to the Internet.
November's monthly fix from Redmond includes a critical fix to three bugs affecting the graphics-rendering engine in several versions of Windows.
You can't be in two places at once, but your data can. MiraLink aims to keep critical data safe with data mirroring appliances that copy your data to a remote location.
Three major companies have released a total of 41 printers. Talk about something for everyone. We take a look at what they offer.
A software tool that integrates with Microsoft Outlook promises to keep your e-mail and attached documents safe from prying eyes and unauthorized forwarding.
The company's first-ever PCs designed specifically for small business focus on reliability, value, service and support.
Maxtor's latest external hard drive — the OneTouch III, Turbo Edition — offers a terabyte of storage plus the benefit of RAID, which you can use to improve either performance speed or data security.
The company seeks to simplify its Protection Suites by adding a unified installation and one interface to manage all the software.
The company adds new products and services in an effort to make technology smarter, simpler and safer for small and medium businesses.
GoToAssist Version 7 adds new features to its remote, online desktop support service.
Don't have the time, expertise or the staff to create and implement a data protection plan? EVault does — and wants to do it for you.
The company hopes to entice small business with its lower-cost, less-complex alternative to Microsoft Exchange.
The company says competition from Microsoft is not a factor, claims better customer experience is the only motivation.
Are you ready to make the move to a server-based office? If you aren't sure how to answer that question, read on to find everything you need to know about servers.
The CompUSA Network for Business program lets small business owners earn points for purchases and redeem them for high-tech goodies.
The new Z-Series notebooks feature EV-DO Wireless WAN, a.k.a, Verizon's high-speed cellular service that connects you to the Internet at broadband speeds.
Expanding the capabilities of its remote access appliance, EnKoo aims to offer Web conferencing at a significantly lower price than monthly, subscription-based services.
Meeting Maker Mobile keeps you up-to-date while you're on the road.
ACT by Sage 2006 hits the shelves with expanded accounting integration and a promise to make your work life more productive.
Maxtor trots out another Shared Storage drive, but adds a promising plus: automated backup, simplified sharing and a built-in server for streaming video, music and photos.
Powered by Postini, McAfee's new Secure Messaging Service aims to protect small business e-mail from things that go bump in the network.
HostedSupport.com offers an automated, Web-based service designed to decrease the time you spend on customer support while maintaining customer satisfaction.
The latest version of the venerable database software is designed to make sharing and managing information easier and more efficient.
With Microsoft poised to attack with its small business accounting program, Intuit goes on the offensive with the announcement of QuickBooks 2006.
Sage Timeslips adds new features to its time-tracking software, aiming to help small businesses improve efficiency.
SitePal lets you add talking, animated characters to assist and inform your online customers. Is this an annoying trend or a revenue-building tool?
A new server appliance from WatchGuard and Citrix aims to make secure, remote access cheaper and easier for small businesses.
Want your Web site to pop up on the first page of search engine results? Here are a few tips and strategies to help you take your Web site to the top of the list.
Fastora differentiates ExBoot, its external USB 2 hard drive, from the rest of the pack.
Does your small business need tech support? Here are a few expert tips on how to find an IT provider to fit your needs.
Soliciting feedback from thousands of its customers, Staples.com rebuilds itself to better serve small business.
Register.com hopes to make it easy and affordable for small businesses to buy a home on the Web with its Build-It-For-Me service.
PCFort aims to provide small business owners with highly secure, off-site, online data backup — designed just for them.
Dual-core processors — which are featured in Dell's new line of entry-level servers — promise faster performance today and even better results down the road as more applications take advantage of the processor's 64-bit technology.
Nsite offers up a no-cost service that automates business processes.
Xerox announces color-laser and solid-ink printers designed with small businesses in mind.
Dismissed by some as a dying technology, tape isn't down for the count yet — and HP designed its latest products to simplify tape backup for SMBs.
Rolling past stiff competition, StairCycle Innovations claims the top prize in Yahoo Search Marketing's national Think Big contest.
DigitalPersona aims to let busy office workers log in and out of shared PCs with the touch of a finger.
Computer Associates comes out swinging with its first-ever suites designed for SMBs. The desktop, server and business protection suites focus on security, backup and data migration.
Anonymizer wants to help you maintain a low profile on the Web.
Finding qualified leads to pass on to your sales team is never easy. Manticore Technology aims to improve the process with Virtual Touchstone, a marketing tool designed to find leads you might otherwise miss.
Lenovo announces what it calls the lightest, thinnest convertible tablet PC. Can SMBs benefit?
Two programs from DHL and AEO offer the smallest of the SMBs a financial leg-up.
The desktop-and-notebook-company formerly known as IBM comes out swinging with high-end PCs.
Statistics reveal that far too many SMBs don't protect their data. A panel of experts discusses the necessary steps to ensure business continuity and why SMBs need to take them.
Whether you already have a wireless network or you're about to take the plunge, these five steps help provide better security and compatibility.
The OneTouch II Small Business Edition, an external drive, is designed to backup Windows 2000 and 2003 servers.
A Web-based version of Office Tracker's scheduling software helps the consultants at OCI Technologies work more efficiently — and their customers are happier, too.
The company adds protection against spyware, adware and phishing attacks to its anti-virus software.
The company says the Latitude D510 gives SMBS next-generation technology at a price designed for growing businesses.
HP and the Small Business Administration sponsor Business Matchmaking — where SMBs get a shot at contracts with government agencies. Plus in a recent survey, nearly 400 SMBs reveal their top challenges and technology trends.
EnKoo takes on GoToMyPC saying its new appliances offer SMBs enterprise-level remote access at a more affordable price.
Not exactly a household name in the U.S., Kaspersky debuts its first American product and claims its speed is key to fighting digital threats.
Increasingly clever hackers keep finding new ways to breach network security. V-Secure combines both behavior- and signature-based technologies — a strategy the company says keeps intruders at bay.
Spare Backup, Inc. designed its automated data backup service specifically for non-technical, small- or home-office customers.
With the Google Mini, SMBs can add Google search capability to their company network and Web site — and today, the company increased its capacity and cut the price.
Iomega expands its line of entry-level NAS options while adding a second line that the company says brings enterprise features to SMBs.
Think your PCs are porn-free? Illegal images can land you in court, so don't get caught with your pants down.
The company says its new e-mail security service keeps spam, viruses and other electronic nastiness from even getting in the door.
Connected Corp. designed DataProtector/PC to provide the best of both big-and small-biz worlds.
EnCirca aims to make .Pro domain names more affordable and easier for SMB service professionals to obtain.
PlumChoice uses remote desktop sharing technology to fix your PC problems over the Internet. It's just that simple.
NetSuite announces a new CRM module that addresses the needs of services-based SMBs.
SmartCompany says its on-demand CRM service provides enterprise-level capability at a small-business price.
Senforce Endpoint Security Suite aims to help SMBs keep mobile devices secure and compliant.
Anytime, anywhere access to your company's network — IPDynamics announces a product designed to let you work, communicate and collaborate with co-workers, vendors or clients from any Web-based PC.
The 3Com E-mail Firewall 'powered by BorderWare' aims to bring big-business security to SMB e-mail servers. Can it benefit your business?
Just show how you improved your company's customer service by using technology in innovative ways.
The company recently announced a broad range of products, services and partnerships to help SMBs make the most of mobility.
Maxtor aims to help SMBs centrally locate, organize and share data with its Shared Storage Solution — a networked external storage drive that co-workers can access at the same time.
SMB owners spend 60-to-80-hours a year on payroll. Quickbooks wants to simplify that chore and offers a myriad of options ranging from light assistance to managing the entire process. Plus, they offer a few tips to help you find the right payroll option for your business.
As more people migrate to phones and handhelds to connect to the Internet, the risk of viral attacks increases. What can you do to keep ahead of the curve?
The company's remote access technology has spawned a line of products that could make 'being there' a quaint concept.
LANDesk Server Manager 8.5 aims to keep your server healthy, happy and working in top form.
A small business in Texas beats out its big-biz competition using HP printers and products.
A new year could mean a clean slate or a new lease on life. Then again — on a somewhat less profound level — it could be the perfect time to institute a data protection system.
Nsite, an on-demand Internet service, aims to take the pain out of manual tasks like invoice approval, RFPs, timesheets and more. Can your SMB benefit by leaving the paper trail behind?
Looking for an easier, less expensive way to communicate with your channel partners? Channeltivity, a new SMB extranet service from Analog Method, could fill the void.
Keeping your business safe from spam takes more than a good software filter. You and your employees need to avoid the scams in the spam that could get through your defenses. Here are a few tips to help you put a lid on spam.
LexisNexis AlaCarte offers SMBs pay-as-you-go access to its extensive data library.
Ketera's online software suite can help SMBs keep a tight rein on their spending and lets them know where every penny goes.
Good SMB technology partners — in this case HP and a local HP reseller — let one California company improve its IT capability and its bottom line.
The San Diego, Calif.-based storage company extends its product line up into the medium-sized business range with a NAS box designed for speed, reliability and security.
A dead drive with no backup is about as ugly as it gets for an SMB. But there is hope — and a 90 percent success rate — for the truly desperate.
Don't let worrying about your company's Internet security keep you up at night. A bit of advice and planning will make your company safer and let you spend your time thinking of new ways to grow your business.
Five small businesses will each win up to $75K in new technology from Intel, IBM and Linksys. Are ya feelin' lucky?
Imprivata's OneSign seeks to tame the multi-password sign-on process
Check Point announces an all-in-one wireless network security appliance designed specifically for SMBs.
Dell announces an affordable touch-screen, flat-panel LCD designed for the SMB retail space.
This new design promises better airflow to keep hot components cool and to seriously decrease noise. We tell you why that's such a big deal.
Cloudmark announces products that promise to banish spam from SMB servers and desktops.
What good is advanced data security if anyone with a memory stick can access your company files through a lowly USB port?
Whether it's for coordinating sales or collaborating with employees in different time zones, SalesCenter and eUnify provide SMBs with online databases to get the job done.
Big Blue entices mobility minded SMBs with power, savings and data protection.
A new line of laser printers and MFPs offers SMBs a lot of variety.
Still haven't installed the Windows XP SP2 security upgrade? You're not alone. We take a look at one company that took the plunge — and came up swimming.
Emphasizing low cost, ease of use and IT support, Dell pitches new servers designed for SMBs.
This affordable intruder prevention software is designed to keep SMBs safe from debilitating computer worms such as Sasser, Blaster and Code Red.
PalmOne's new smartphone platform layers new capabilities on top of its award-winning Treo 600. Take a look at the latest features available for mobile professionals.
Fingerprint readers from Silex may provide a better way to secure your most sensitive data. After all, it's a lot harder to forget your finger than your password.
The latest version of Office Tracker adds contact management to its scheduling capability — can your office benefit?
Installed in over 41 million computers around the world, Bit Defender now offers its software in the U.S. What's in it for us?
If your company needs concurrent remote access for 25 or more employees, enKoo offers a product it says can save you $$.
EVault, an online data backup and recovery company, offers SMBs an affordable, stress-free alternative to saving data.
New integrated features let SMBs better manage multiple software tools in a single integrated program.
Part educational, part promotional, all beneficial, Microsoft hits the road to bring technology to the small business owner.
If you need it, Iomega's got it — from network storage and external hard drives to DVD writers and USB flash drives, Iomega's storage line offers plenty of ways to house your business data.
The IBM ThinkPad T42 sports the latest in data security — a fingerprint scanner.
With its wide selection of business applications, price-per-user subscription and all-you-can-use applications, Airframe could be the ASP for you.
Combining two types of scanning methods, Eset says its NOD32 software protects your PCs even against unknown viruses.
For businesses with no employees or inventory to manage, QuickBooks may be overkill in terms of set-up, complexity and price. If you haven't automated your accounting, QuickBooks: Simple Start could be what you've been waiting for.
Have you considered Web conferencing but found it too complicated or just too expensive? Citrix Online wants to change all that with GoToMeeting, a simple, secure service with a price that peaked our interest.
Maxtor revamps the backup software and adds new features to the OneTouch II, the newest addition to its line of external drives.
Iomega strives to make storage cheaper and more flexible for SMBs by offering a wireless NAS box.
Maxtor repackages its DiamondMax 10 hard drive for retail consumption under the name: Maxtor SATA Ultra16 Hard Drive Kits.
Chances are you don't fix your own car or drill your own teeth. Why not let professionals protect your company's e-mail?
Going wireless involves a lot more than asking, 'Can you hear me now?' An industry expert offers up the info you need to get the best service for your business.
One comprehensive program, no IT required and 24/7 tech support — Trend Micro makes it easy for SMBs to avoid spam and viruses.
IBM Global Financing rolls out a new process that provides faster turnaround on SMB loan approvals. How does an hour sound?
ClearPath Network's SNAP VPN crams 11 network features into one plug-and-play box — network management doesn't get much easier.
Iomega's REV drives make a good alternative to tape backup systems — and the new SCSI version takes aim at both servers and PCs.
Expanding on its enterprise help service, Dell now offers help for SMBs with time-strapped IT personnel.
Want to keep viruses, worms, Trojans and other nefarious security threats from running roughshod over your business? We ran a series of questions by an HP security expert — here's what we learned.
Hard drives just keep getting bigger and faster. Maxtor's just released its latest, the DiamondMax 10. Could your business use more drive?
When it comes to VoIP, cool doesn't cut it. The only reason to make the switch is if the technology saves you money. An expert explains all.
What would you give to save a file to your computer at work and know that the minute you save it, the same file will be saved on your home PC and your laptop, too?
Texas-based Schlitterbahn may be a small business, but it's the biggest water park in the country, which presents big challenges. However, since becoming an all-Dell shop, the customers are still all wet, but the company's on solid ground.
The company continues its push into IT with Network Monitor while maintaining its bread-and-butter by releasing a new version of Quicken.
An Orange County, California-based mortgage company forecloses on its old technology and embraces a better way of doing business.
GoDaddy.com is more than just an odd name; it's the odd name of a company that offers the lowest price for domain names and Web hosting we've ever seen. We look at what you get for the money.
SMB Mac owners rejoice — Iomega's got a Firewire backup drive ready for you (pssst — PCs can use it, too).
Keeping track of software licenses can be a daunting task for a small business, but letting them expire is a costly mistake. CDW offers its customers a simple way to keep licenses up-to-date.
Sending faxes over the Internet can save a lot of money for SMBs that rely on volume faxing.
Read this profile of the company that Dell and the NFIB chose for innovative use of technology to provide outstanding customer service.
GlowPoint makes expensive, jittery video conferencing a thing of the past and lets SMBs reach out and see someone.
Disposable e-mail from EGramPlus promises a happy ending to the plague of unwanted e-mail assaulting SMBs. Even better, you don't need a degree from MIT to get things rolling.
Meet Microsoft's second SMB Makeover winner and find out how a complete small-business overhaul will change this auto repair shop.
Here's your chance to easily dispose of old computer electronics equipment in a safe, environmentally responsible way.
Showing support for SMBs, the organizations award cash and prizes to nine finalists and one grand-prize winner.
The cost of doing business doesn't usually diminish, but with wIPphone's VoIP service and products, you can finally take control of telecommunication charges.
Turns out security isn't just for PCs and networks — multifunction printers store sensitive data, too. Learn how to keep that information safe.
What could your company do with a complete technology overhaul? See how the Microsoft Technology Makeover changed the lives of three very lucky winners.
The National Federation of Independent Business, a national advocacy group, gives small businesses big clout in Washington. What's the organization's take on technology?
Big storage comes in small packages, and Iomega's new desktop NAS design squeezes Microsoft Windows Storage Server 2003 into the box.
If you can plug in a USB cable, you can add mega-storage to your small business network. Linksys shows you how.
IBM puts the big squeeze on desktops with its new ThinkCenter S50 ultra small — a powerful desktop PC with a footprint smaller than many notebook computers.
Why waste valuable time worrying about the effect of unwanted email and viral threats on your business when a managed service can handle it instead?
Need more networking capability but have no IT staff? No problem. That's what EmergeCore promises with its IT-500.
ProConections, a monthly newsletter from the maker of QuickBooks, aims to help accountants work smarter and increase business through more effective marketing.
Whether you're thinking about installing your own wireless network or hiring a third-party company to handle all the technical details, it takes a plan to make wireless networking a reality.
A sharp presentation can mean the difference between communicating your company's capabilities effectively and getting lost in the crowd. Here are two projectors to help put your business in the spotlight.
SBC promises to either save you money on phone and Web charges or to pay you for your time. Is this really a can't-lose deal?
If you run your business without a data backup plan, you're playing with fire. Learn the first steps you can take to safeguard your business.
Don't guess when it comes to creating a wireless network at your company. LANPlanner SE lets you design and deploy a wireless network with confidence.
When's the last time you updated your company's anti-spam software? If you're like more than a third of other business owners, the answer is never.
IBM's T Series notebooks — known for their power and portability — now come with a 15-inch display. The company calls the 'notebooks mobile workstations' due to their optimized performance and portability.
Best Software integrates UPS Online Tools into Peachtree accounting software, so you can get everything from current rates to the status of your shipment without opening another program.
