Roundup: Best Online CRM Tools

Most of these are software as a service (SaaS) products - you pay per user per month - a few are free. The list includes the market leader, Salesforce.com, as well as Zoho CRM, SugarCRM and a handful of less well known aspirants.

"Whether you work in sales, advertising, or even journalism, your business will always need a way to manage projects, tasks, professional contacts, and calendar appointments.

It's common to spread each of these tasks among your Outlook, Google Apps, or address book. But with a customer relationship management tool, you can keep all your information in one place and have it accessible to your colleagues.

There are several affordable and easy to use CRM options out there now. (Even some free, open source ones). We listed the best services here."