Getting The Most From Software As A Service

Michael Healey, president of Yeoman Technology Group, an engineering and research firm, talks about some of the fixable problems with SaaS - vendor management, security, business continuity, etc. - and how to ensure they don't trip up your SaaS strategy.

"Software as a service is hot, and we have the stats to prove it: Fully 68% of the 530 respondents to our InformationWeek Analytics 2010 Outsourcing Survey use some form of SaaS. And they're happy with that decision. Most say SaaS provided higher-quality results versus internal sourcing, with 37% pointing to the IT nirvana of "higher quality at a lower cost." Forty-four percent plan to expand their use of SaaS this year.

Welcome to the Golden Age of SaaS. We're using it, we like it, and we're poised to bet big that it will continue to deliver benefits."