In a perfect world, you will find that most Linux distributions install fine on the desktops you have around the office. Unfortunately, this is not always the case. So, whenever possible, test the PCs you have in mind for the migration to the new operating system before explaining everyone around you that the office is about to move to Linux. It will save you time and potentially embarrassment should one or more PCs prove to be a problem with regard to hardware compatibility.
In short, do your homework before setting out on a huge migration with all of the PCs in your office.
Tip # 2 -- Selecting and Installing Software
As much as it pains me to say this, not everyone in your SOHO is going to be gung-ho about the idea of dropping their familiar copy of MS Office to, instead, begin using Open Office in its place. While you might be able to make the transition easily enough, you'll want to take a less heavy-handed approach with your co-workers.
With proper MS licensing in hand, you might wish to look into using CrossOver Office. A commercialized version of WINE, CrossOver is a great way to keep your peers from lynching you for deleting their favorite office suite of all time, while still being able to keep to your timetable for the Linux migration.
By allowing the rest of the office the freedom to use the office applications they choose -- be it Open Office or MS Office, you will ensure that the switch to the Linux desktop does not suddenly turn into a mutiny over something completely avoidable.
Tip # 3 -- Be Open to Mixed Feedback During the Migration
During the course of the switch to Linux, you will, I repeat WILL, have some co-workers who are not interested in change. And should they happen to be your superior, it would serve you well to take their criticism to heart.
In most cases, this criticism can be halted by simply making sure that you provide access to that person's expected programs, most often MS Office and often, access to Outlook as well. Bundle this with OTA (over the air) access to the BES/MS Exchange server as per usual, and chances are they will not be a big problem for you during the migration process.
In some cases, it's as simple as ensuring that the user's desktop wallpaper looks the same as it did previously. Don't laugh; you would be shocked at how often this alleviates those who fear change to a new desktop environment.
Tip # 4 -- Introduce New Software in Non-forceful Way
Another tip that will save you some headaches is introducing new FOSS (Free and Open Source) software as something new to try out when things are slow around the office. This generally yields far better results that forcing it down the user's throats as they are already dealing with a switch from Windows to Linux. Anxiety is already running high, so showing off what an application can do often times will leave the user curious enough to try it for themselves.
Based on my experience doing this, two things will happen. Some people will switch or ask to be switched to the applications as they run faster in a native environment. On the flip side however, others will be so turned off by the differences the apps present in contrast to their close source alternatives that using CrossOver Office to execute their proprietary apps will not bother these users in the slightest. After all, they are just happy knowing that they are still able to use their beloved MS Word software!
By introducing new software in this manner, you are able to help users in your office discover new software or at worst, completely forget about their reluctance to using the new desktop, as they are just happy to have their familiar software. Either way, you win.
Tip # 5 -- Lock Down the Computers
For some offices, there is software in place that prevents users from installing and using unauthorized software without the OK from management. In general, most of the time you will do fine just making sure that settings are not being changed by those who might end up creating problems without a full understand of the new desktop environment.
Should your office be such a place, then I would encourage the use of either Pessulus (GNOME users) or the Kiosk Admin Tool (KDE users). With either application, the administrator will be able to lock down the office computers so that employees can concentrate on working, rather than trying to enable the latest Linux 3D effects or installing a copy of SuperTux. For locking out additional items not found in either of the two programs above, the administrator can also take control from the user groups.
As for taking control over protecting your network and doing so without any help from Windows, I would suggest looking into Untangle. Everything from OpenVPN to Web Content filtering is made available -- free of charge.
Adapted from Intranetjournal.com.
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