10 CRM Mistakes You Don't Want to Make

By Jennifer Schiff | Published on: 15-Apr-11
Related Links

Your sales team is only as good as the tools you provide them. Small business CRM software can help unify your lead generation and customer data into one system making it easy for sales teams to track opportunities and close deals. But you can’t assume that it's a simple matter of (with apologies to Field of Dreams) if you build it your sales team will use it.

Choosing, implementing and using a small business CRM system takes planning, patience…and information. Here are 10 common mistakes to avoid and to help you make your CRM experience less painful and more profitable.


Whether you're in the process of choosing a new customer relationship management (CRM) system, about to deploy one, or looking to get the most out of your existing CRM software, these expert tips can help you avoid some common CRM mistakes.

Here, then, are 10 common CRM mistakes -- and how to avoid (or fix) them.

Read the complete article: Ten Common CRM Mistakes -- And How to Avoid Them

Small Business Computing is on Facebook. Join us on Facebook and interact with the site's editors, post messages, share your small business challenges and successes, discuss technology and suggest topics you'd like covered on Small Business Computing.

Do you have a comment or question about this article or other small business topics in general? Speak out in the SmallBusinessComputing.com Forums. Join the discussion today!

Your White Papers Search Results

Comment and Contribute


     

    Explore our site

    Get free tips, news and advice on how to make technology work harder for your business.

    Submit
    Learn more
     
    You have successfuly registered to
    Enterprise Apps Daily Newsletter
    • webcast video
      Microsoft Publisher Tips This video shows you how to create great-looking business brochures with Microsoft Publisher 2003.
    • webcast video
      Photoshop Tips In this video, we show you how to improve on or eliminate ugly and unwanted backgrounds.