Is Microsoft Dynamics CRM 2011 Online for Small Business?

Winning new customers takes a lot of work, and being able to track the process start to finish in one central repository makes a tough job a bit easier. That's why CRM software is such a boon to businesses both big and small. But many CRM programs are too complex and expensive for smaller companies.

The recent addition of Microsoft Dynamics CRM 2011 Online offers small businesses both an online and an on-premises (although the on-site version is not yet available) CRM program. Our sister-site, eCRMGuide.com, takes a closer look at what features the service offers and what you'll have to pay to use it.

Microsoft (NASDAQ: MSFT) recently announced the much-anticipated launch of Microsoft Dynamics CRM Online, the new cloud version of Microsoft Dynamics CRM 2011. Currently, only an online version of the new Microsoft CRM system is available, but Microsoft plans to release the on-premise and partner-hosted versions of Microsoft Dynamics CRM 2011 later this month.

Read the complete article: A Closer Look at Microsoft Dynamics CRM 2011 Online