Salesforce.com Offers Invitation-Only Collaboration

By Tom Dunlap | Posted January 12, 2007

Central Desktop, a respected and rapidly growing online collaboration system, has announced a deeper relationship with Salesforce.com, a company that provides online, subscription-based customer relationship management software.

Businesses that use Salesforce.com can now collaborate with their customers and partners in a private, secure, invitation-only extranet.

The deal is part of Salesforce.com's AppExchange, which initially got off to a slow start. Central Desktop for AppExchange becomes one of more than 400 applications that are now available on salesforce.com's AppExchange, the world's first on-demand application directory.

Central Desktop brings its wiki technology to salesforce.com customers in a permission-based environment, which will help collaboration with customers outside the company's network firewall. Other features of Central Desktop for AppExchange included:

  • Professional-looking customer-facing extranets
  • Group calendars for projects and coordination
  • Version track files and documents
  • Searchable discussion threads
  • Secure environment: 256-bit SSL encryption
  • Enterprise-grade full-text search within documents and files
  • "With the new Central Desktop integration, Salesforce.com customers have a powerful tool to easily collaborate with customers and partners in a private and secure environment," said Isaac Garcia, CEO of Central Desktop. "Rather than e-mailing files, documents and to-do lists back and forth…Central Desktop allows companies to track projects, files and discussions in a secure extranet environment."

    Matt Holleran, a Salesforce.com vice president, said that with the deal, "Customers no longer have to choose between on demand and on-premise applications for their enterprise — they can now use the AppExchange to choose from hundreds of on-demand applications to address their business requirements."

    Central Desktop is available for test drive and deployment on the AppExchange directory.

    Central Desktop is an alternative to traditional groupware products such as Microsoft SharePoint and Lotus and is used by more than 20,000 teams and individuals around the world. Central Desktop, headquartered in Pasadena, Calif., was founded in early 2005. For more information, visit www.centraldesktop.com.

    Adapted from intranetjournal.com.

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