Soup-to-Nuts Spam and Virus Protection for SMBs

By Lauren Simonds | Posted September 07, 2004
Protecting your network system from viruses and spam is one of the most crucial technology tasks a small business owner can do to protect his or her company. With so many virus and spam products on the market, how do you know which ones to use?

Trend Micro's latest offering, NeatSuite for SMB, provides full anti-virus, anti-spam protection from the Internet gateway to the file/exchange server and all the way to the desktops.

According to Bala Venkat, senior product manager at Trend Micro, Neat Suite is unique among anti-spam and anti-virus products.

"NeatSuite for SMB is the only integrated anti-spam and anti-virus solution in the market place that spans protection across multiple layers — and that scans across all major protocols at the gateway, including the Web (HTTP), e-mail (SMTP, POP3), and FTP protocols for small and medium businesses," says Venkat.

The program works with a variety of Windows client and server operating systems including Microsoft Exchange and Microsoft SMB Server.

One-Box Protection
Typically customers would have to get this level of protection from several different applications.

Neat Suite for SMB combines Trend Micro's Client-Server Messaging for SMB and InterScan VirusWall for SMB into one easy-to-install package.

"You install Neat Suite SMB in two places," says Verkat. "One two-minute install at the gateway and another inside the network. Installation wizards guide you through the simple process. We designed the program for easy installation and use. You don't need an IT person to set it up."

Pricing and Availability
You can buy NeatSuite for SMB starting September 9th. Trend Micros sells 100 percent of its products through the channel, so you'll find it at VARs and resellers such as Ingram Micro and CDW.

The company uses a perpetual licensing structure. When you buy the product, you own it — no tracking expiration dates or paying renewal fees. The only annual fee is for maintenance, which updates virus pattern files.

Trend Micro bases it's pricing on the number of people using the program.

  • 5 - 25 — $59.23 per person
  • 26 - 50 — $58.53 per person
  • 51 - 100 — $56.51 per person
  • 101 - 250 — $54.29 per person
  • 251 - 500 — $52.16 per person
  • 501 - 1000 — $48.00 per person

Tech Support


NeatSuite for SMB
NeatSuite SMB — Everything you need to fight spam and viruses.
Trend Micro provides live, unlimited tech support 24 hours a day, 365 days a year. SMB Live subscribers all receive priority over other calls even during normal business hours. You pay one flat annual fee depending on the number of people using the program.
  • 5 - 25 — $299.00 per year
  • 26 - 50 — $499.00 per year
  • 51 - 100 — $699.00 per year
  • 101 - 250 — $1,099.00 per year
  • 251 - 500 — $2,499.00 per year
  • 501 - 1000 — $3,999.00 per year

Trading Up
If you already own Trend Micro products, you can take advantage of the SMB Trade-up Program that lets you upgrade to NeatSuite for SMB for a nominal fee. Verkat says you can save up to 60 percent by upgrading compared to buying software piecemeal to get the coverage NeatSuite for SMB provides.

Lauren Simonds is the managing editor of SmallBusinessComputing.com

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