Online Storage Pricing
The cost of online storage with Soonr Premium works out to $0.80 per gigabyte per month and with Soonr Pro, it’s $0.50. This is fairly high compared to other services.
The cost per gigabyte per month for paid subscriptions with DropBox is only $0.20. With SugarSync, it ranges from $0.10 to $0.17. With MozyHome, more a pure backup service without Soonr’s file sync, sharing or project management features, it ranges from $0.08 to $0.12.
Using Soonr: Positive But Not Perfect
Our experience with Soonr was generally, but not 100 percent, positive. We started by signing up for the free-trial account. The sign-up procedure is quick and easy, similar to registering for any online service. You enter name, company name, email address and a password.
Soonr automatically sends a registration email with your username, generated from the information you input earlier, and a link to a page where you can log in. New subscribers and team members then have to download client software for their device or devices. We installed Soonr on a laptop PC and an iPad.
You can find the Soonr iPad app in the iTunes Store. Soonr supports Android mobile devices, too.
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On the laptop, the software can run in memory, managing automatic backup and synchronization of files in the background. It appears as an icon in the Windows System Tray. Right-clicking the icon and selecting Desktop Agent launches the dashboard, which also gives access to some configuration settings.
The desktop agent does not give access to all of Soonr’s features, though. You still need to log in at the company’s website to perform some tasks and to see some options – to add a new team member, for example. We had to download and install a Java update for this to work with the Google Chrome browser, but it took no more than a minute.
Brief Service Outage
We did have trouble connecting to the service at one point during our testing. According to an error message in the browser, Soonr was down for maintenance. This was at about 8:30 a.m. Eastern Time, an odd time to be doing regularly scheduled maintenance.
Service wasn’t down for long, however -- probably less than ten minutes -- and this may well have been an isolated incident. Still, it raises reliability and availability questions that small businesses should ask about any online service they’re considering.
Soonr claims it offers more assurances in this regard than most providers. Founder and CEO Martin Frid-Nielsen noted that Soonr has “geo-redundancy,” which means it stores data at more than one location. If one of the company’s data centers goes down, your data would still be available at another.
Also, because Soonr offers white-label services through telephone companies and other large corporations, its security and reliability have been subjected to more scrutiny than many of its competitors, he said.