Every business needs tech support. We look at small business IT support options that range from free tech support sites to paid outsourcing on local, regional and nation-wide levels.
More articles by "Drew Robb"
Managing even a small fleet of desktop PCs takes IT time and budget that you can use for bigger and better things. Does DaaS make sense for your small business?
Technology does a lot to help small businesses compete with the big boys. These five resources will help you cut through bureaucratic red tape and keep your costs down, too.
Data capacity needs just keep growing, and the cloud stands ready to meet small business storage needs. What trends will we see in 2014, and what do SMB owners need to know? Our experts weigh in.
We look at five storage products that serve a range of small business IT needs. Basic, advanced or in between, EMC World has something for your business.
Desktop virtualization can reduce maintenance headaches and save time, but don't expect cost-cutting to be one of the benefits. Is it right for your business? Here's what you need to consider.
We look at the four main data storage and backup technologies that can help small businesses protect their most valuable asset in 2013.
VMWare announces new virtualization products and tools designed especially for small business.
Think that server virtualization might help your business improve efficiency and reduce costs? Great, but how do you know it's the right path for your SMB? Our 10 tips will help you sort it out.
Small business storage needs continue to grow unabated. We look at five storage and virtualization trends that can help SMBs reduce costs and do more with less.
Our quick server virtualization guide covers the basics to help you can decide if it's the right small business IT choice for your company.
The Lortu Data Appliance handles data backups, deduplication and makes it easy for small businesses to store files on- or off-site.
Our expert sorts out what's new in HP's ProLiant server family, and which models make the most sense for small business.
Shopping for a small business printer? Historically, laser printers beat inkjet printers on cost, but a lot has changed in the inkjet versus laser printer debate. Here's what you need to know now.
Suffering from data overflow? We give a brief overview of 10 spacious yet affordable small business storage solutions to help you tame that ever-growing glut of information.
Protecting your critical business data is vital to your company's survival, but it doesn't have to be complicated or expensive. We list five simple, affordable tips you need to get 'er done.
Small business storage capacity needs continue to expand at an almost alarming rate, but these seven other trends can help you tame, or at least cage, that insatiable beast.
Does a blade server make sense for your company? Our small business server expert explains blade servers, their pros and cons and which small businesses can benefit most.
Whether it's time to upgrade to a faster small business server or invest in your first, we've got the info you need to make a smart buying decision.
Are inkjets as good as laser printers? The answer depends on your small business printing needs. But if you're on a tight budget, think monochrome laser.
A Linux operating system is an affordable alternative to Windows and Mac, but the choices can be confusing to the uninitiated. Heres what you need to know to make an informed decision.
If youre thinking about diving in to Linux to save money, weve got the tips, resources and advice to help you swim, not sink.
Through the acquisition of both Iomega and Mozy, EMC offers a range of storage options designed specifically for small business needs.
Let someone else manage your applications, storage, backup or even your hardware infrastructure? Its a major trend in the small-business world.
We take a look at the current state of open source for small business, and experts offer advice on how, or whether, to take the open source plunge.
As data relentlessly accumulates, small businesses need to find ways to store and protect. We take a look at cost-saving strategies and new technology on the immediate horizon.
Servers don't like it hot. These tips will help you keep your cool and get the most out of your tech investment.
We take a look at support options to keep your business on track when your technology heads south.
Outsourcing your IT needs isn't just for the big guys anymore. Going beyond the company walls, and even across the sea, can save you money on custom software applications.
Brought into EMC's fold, Mozy's online storage options widen.
MasterIT bears the disaster recovery burden for staff-strapped Lipscomb & Pitts Insurance.
Small businesses have a wider selection of entry-level servers available than ever before. See what's ripe for the picking.
As the Linux operating system continues its ease-of-use evolution, it becomes a much more viable option for small business owners. Here's why it may be time to ditch Windows.
As Apple exits the storage hardware business, it turns its attention to software and takes steps to provide for hardware users.
We look at online backup and disk array products that the storage giant showcased for small businesses at its annual conference.
Software-as-a-Service applications offer big benefits to small businesses, but is it safe to place your company data in someone else's hands? Here's what you need to know.
Strapped for storage? It might be time to consider a dedicated spare room for all your business bits and bytes. Our guide covers the gamut from affordable to high-powered network-attached storage options.
The cost of color printing keeps coming down. Should small businesses snap up color lasers, opt for monochrome, or stick with color inkjets?
Virtualization is one of the tougher IT concepts to understand, but for certain small businesses, the potential savings in hardware, power consumption and office space could make the pain of learning worthwhile.
Feeling a bit cramped for space, digitally speaking? Hitachi's storage server offers small businesses lots of room to grow at a relatively affordable price.
If the cost and rumored complexities of Microsoft Vista has you thinking twice about upgrading, you might consider Linux. Is Novell's Open Workgroup Suite Small Business Edition, right for you?
Servers and PCs with quad-core processors pack plenty of power, but do most small businesses have the data-intensive workloads to justify the expense?
Large corporations arent the only ones with information worth stealing. Small businesses can also prevent sensitive data from escaping with new appliances from Code Green Networks.
Online backup is simple and cost-effective, but it's not an adequate backup solution for all small businesses. Setting up a complete replication site might be out of the question, but there is a wide middle ground.
Vendors offering online backup for SMB disaster recovery are multiplying. We examine some of the features to look for in a backup service.
Remote workers often find it slow going when accessing the company network. WAN acceleration can boost the transfer speed, and though some disagree, it's not just a big-biz technology anymore.
The biggest difference between the PowerEdge 2970 and its 2950 sibling may be the processor, but a deep dive reveals others. The answers lie at the general-purpose server's core.
Network Access Control adds yet another layer of technology to the security labyrinth but some SMBs really need it.
By taking a no-hassle, appliance-based approach to storage, StorServer looks to make storage products as simple to use as a toaster.
Yes, it's expensive. And while printer companies argue about page yield tests and per-page costs, SMBs just want advice on how to save a few bucks.
E-mails packed with sensitive company and customer information can fall into the wrong hands more easily than you think. Encryption can help you avoid costly mistakes.
We list different storage options and offer insight on how to get just the right amount of storage for your business.
You've invested a lot of time and money on the technology that runs your business, and one piece of equipment -- an uninterruptible power supply -- can protect your tech and your data whenever electricity gets down and dirty.
Industry Profile: SMBs that specialize in nurseries, landscaping or other green, leafy industries can grow their business with the right software. We take a look at what's ripe for the picking.
Whether you need to protect yourself in the event of legal action, comply with federal regulations or take the load off of your e-mail server, e-mail archiving is smart for small business. We take a look at the many available options.
After multiple rounds of beta testing and feature adjustments, Mirosoft's new operating system has finally arrived. Here's an updated look at what each version has to offer and what to consider before stepping on the path to Vista.
While some vendors still don't get that small business storage needs differ from big companies, many more are delivering cost-effective products that don't require an IT degree to install. We check out some of the best examples and look at what's coming in 2007.
We compare the capabilities of a standard server versus a storage server, discuss disk arrays and point you to vendors who can walk you through this storage wonderland.
All servers are not created equal. In this two-part article, we look at what makes a storage server a storage server. Hint: It's not just the hard drives.
The open-source operating system can save small businesses a bundle, but it has a reputation for being complex to set up and maintain. What's the current state of Linux, and should you consider migrating? A few experts offer their opinion.
The competition's fierce among companies that make anti-virus and digital threat software, and that means more product options for small businesses. Here's a look at what's coming to help you protect your critical data.
Desktop security suites take a soup-to-nuts approach to fighting Internet threats — without the software conflicts associated with using individual products from various vendors. We help you sort through the often-confusing world of security software.
It takes the talents of James Bond to track down some of the stubborn spyware that hides itself on desktops and laptops. A new tool named SpyWall may once again offer you a license to kill the spyware lurking inside.
Most big tech manufacturers don't acknowledge the little guy, but a value-added reseller represents lots of small businesses, and there's strength and buying power in numbers. Plus, VARs can offer excellent advice, services and ongoing support.
Collaboration tools, easing legal document woes, simple storage networks and bigger/better/cheaper hard drives were the highlights for SMBs at the Storage World Conference.
A tech journalist shares the lessons he learned the hard way when his laptop crashed and his data disappeared.
Your business may be defined as small, your IT needs are anything but small. Storage, performance and uptime are as important to you as they are to a Fortune 500 company.
Western Digital puts 6GB of your business data (and any other files you care to carry) in the palm of your hand.
Sites that offer free or low-cost storage and data backup can make a big financial difference for very small businesses.
Bizfilings.com aims to help SMBs avoid the bureaucracy of incorporating by doing the legwork for them.
Convergence, security and lower prices continue to be the hot developments in wireless networking.
In the second installment of our two-part article, we look at storage strategies for small and not-so-small businesses.
Big-name storage vendors are practically falling over themselves in a rush to offer small businesses a variety of storage options, but the response has been less than vigorous. In part one of this two-part story, we look at the options and how two SMBs make storage work for them.
We look at Unitrends data protection technology and how it can help small business stay in business.
Saving regular backup copies of your company's crucial data with a hosted, online provider can make a lot of sense for small business. It's affordable and typically more secure than any backup option you could provide on your own. We'll walk you through the questions you should ask before you trust your data to an online vendor.
There's more to buying a laser printer than finding the best price. We take a look at all the factors, including the differences between laser and inkjet, the features you should consider and the total cost of consumables.
Could Data Protection Manager be the start of a big move into storage by Redmond?
RAID disk arrays increase server reliability and keep your data safe.
Dell Latitude D510 has everything you need for the road and for the office.
As an alternative to Microsoft Small Business Server, Novell dishes up a smorgasbord of server-based applications designed for SMBs.
LiveBooks presentation and marketing software makes life easier for creative professionals.
A new technology makes instant, real-time backup a reality. Is it time to toss your tapes?
A portable printer could be the missing link in your mobile operation. Take a look at what's available to keep your SMB moving forward.
Touch-screen technology is finally affordable for small retailers, and it could be the next big thing for your point of sale system. Does the promise of increased efficiency and reduced cost deliver in the real world?
A network server can help you cut business costs, increase productivity and improve efficiency. Isn't it about time that you took the plunge?
Wi-Fi's great, but it let's you connect only in specific locations. Connecting to the Internet using a cellular PC Card lets you logon anywhere. We discuss the options, pros and cons.
Improve your company's PC performance — without spending a fortune or calling for tech support.
How to take the frustration out of small business networking without breaking the bank.
Wondering whether you should install Windows Service Pack 2 on your business PCs? Go ahead --it's safer than you've been led to believe.
Linux — a word that normally causes migraines for non-techies — is a whole lot easier to swallow as a desktop operating system. We take a look at Linspire to see what it offers small business.
HP's Automated Form System isn't for every small business, but if processing forms is a big part of yours, it could save you a lot of money.
Ready to take the plunge and use OpenOffice instead of the pricier, if more familiar, MS Office? We've got a bunch of tips to help you navigate the top-three programs.
Why pay for productivity software when you can have it for free? Take a look at OpenOffice, a program that delivers features similar to MS Office but for a whole lot less.
Using Linux to build a file server isn't all that difficult honest. We'll walk you through the steps
Swimming against the tides of rising software costs? Maybe it's time to take the plunge and dive into using open source software at your small business. Linux is a lot simpler than you might think. And it sure can save you a few clams.
Data performance, storage capacity and disaster recover requirements are important factors for any small business network. But which storage solution is right for you? Odds are pretty good that an inexpensive storage device is all you need.
Many small businesses are investigating moving from Microsoft to Linux, hoping the change will translate into saving money on software used to run their businesses. The goods news is, now is a great time to move to using Linux on the desktop.
Replacing existing internal phone systems with VoIP networks can cut costs, simplify administration, and enable a variety of new applications that could improve collaboration and productivity even in a small business or home office.
Linux is perceived as being difficult to use and manage. So why would small businesses want to venture into the land that Linus Torvalds built? Total cost of ownership is one thing, workable applications is another.
There is no doubt that choosing the wrong software can be a disaster. But do you buy off-the-shelf and make it fit your business, have a developer tweak the program, or build the software system from scratch?
There are a lot of tools available that are designed to keep business information away from prying eyes. They basically come in two broad categories — file wiping tools and drive scrubbers. Learn which type of solution suits your small business.
When it comes to asset management, size doesn't matter. Every business large and small needs to keep track of office inventory, hardware and software alike. But which solution suits your business?