Jazz Tunes into SMB Hiring and Talent Retention

By Pedro Hernandez | Posted July 16, 2015

Jazz, the recruiting and human-resources technology company formerly known as The Resumator, has relaunched. Calling it more than a rebranding exercise, Jazz CEO Don Charlton said the move also represents years of innovation and investments in helping organizations, particularly small businesses, not only to improve their hiring practices, but to help ensure that new employees remain a good fit well after they cash their first paychecks.

"Our business had evolved," Charlton told Small Business Computing. A brand like The Resumator, while descriptive proved inadequate in capturing his six-year-old company's ambitions. "We are hyper focused on how to recruit, train, reward, and retain top performing employees," he said.

HR employee recruiting, training and retention

Reflecting that strategy, the company announced its Jazz Performance Recruiting platform, a set of tools that employ big data analytics for successful hires and team-building.

The Jazz Performance Recruiting process kicks off with the creation of a Role Model, a profile based on the company's 10 Performer Dimensions that take into account skills, workstyles, cultural fit, and other attributes that the hiring company seeks. Interviewers then create a Role Match based on how well candidates fit the Role Model. Finally, after a successful hire, customers complete a Role Review, which in turn feeds back into the system, providing an analytics-driven groundwork for improved hiring practices and a framework for future coaching and performance reviews.

Better Small Business Hiring, On the Count of Three

When it comes to finding and hiring talent, small businesses often feel that they are at a disadvantage compared to big corporations. Jazz aims to prove that "small businesses shouldn't be afraid to go online to recruit," Charlton said.

Although, it's common for smaller organizations to feel that they "don't have a voice in the market," let alone the financial resources to secure great employees, the three-tier Jazz Performance Recruiting software platform is meant to grow with businesses as their recruiting needs grow more sophisticated. Jazz "magnifies their voice," Charlton added, with three offerings.

The entry-level subscription, Jazz One, takes care of a business' job posting needs. "We have unlimited job posting, and we don't meter the pricing," said Charlton of the features that help set the solution apart. Customers can post to several popular job boards, including heavyweights like CareerBuilder, Indeed, and SimplyHired. The first tier also includes a "mobile-friendly screening solution" that helps business owners or human resource employees narrow down the best candidates even when they're away from their desks.

Upgrading to Jazz Two provides access to the company's applicant-tracking system, its flagship offering. "We pioneered many of the features that make recruiting easy," Charlton said. Featuring collaborative tools, reporting and integrations with other human resource platforms, Jazz Two allows businesses to "build highly customizable collaboration tools around a resume and manage everything that happens around that resume," in a structured process that eliminates much of the manual labor associated with filling the ranks, Charlton said.

Jazz Three provides full access to the aforementioned Performance Recruiting capabilities. Jazz Three is for organizations that "need a tool for who to hire," not just how to hire, Charlton said. "It adds a layer of features to identify, hire, and coach an ideal candidate."

Prices start at $149 per month for Jazz One. It's a sum that will "ensure the ROI in your recruiting dollars" with just one good hire, Charlton asserted. While, Jazz Performance Recruiting is designed to grow as a business' hiring needs and employee retention needs grow more sophisticated, the company is content to let SMBs pace themselves.

"We don't impose modern recruiting on you," said Charlton. "Jazz helps any small business start from the beginning."

Pedro Hernandez is a contributing editor at Small Business Computing. Follow him on Twitter @ecoINSITE.

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