Security specialist Tyco Integrated Security (TycoIS) helps small businesses keep their shops, storerooms, and labs safe from snoops and thieves with its new integrated services offerings.
TycoIS already protects manufacturing plants, offices and various other facilities for midsized and large businesses, according to Mark Bomber, director of marketing for the company. And now that experience once again extends to small businesses.
In Oct. 2012, parent company Tyco International Ltd spun off its popular residential and small business security arm, ADT. As part of the deal, Tyco agreed not to pursue customers with sites of up to 7,500 square feet, Bomber told Small Business Computing. On Oct. 1 of this year, that agreement expired. "We can go and sell to any size business," Bomber said.
Cloud-based Security for People, Products, and Premises
TycoIS now offers a range of cloud-enabled physical security services—customized to a small business' priorities and requirements—that keep inventory, equipment, data, and most importantly, personnel, safe. Solutions include "video surveillance, access control and visitor management, and burglar and fire monitoring," according to Bomber.
Small business owners have a plethora of security solutions from which to choose, says Bomber. For a modest initial outlay, shoppers can go to their nearest big box or office supply store and pick a multi-camera video surveillance system. Why pay someone else when you can do it yourself?
For starters, not all security equipment is created equal. Most consumer-grade video surveillance systems aren't built to withstand harsher environments, said Bomber. Plus, optimal camera placement depends on several factors, which the typical small business operator isn't trained to identify.
"They shouldn't install it themselves," said Bomber candidly. TycoIS, on the other hand, specializes in commercial-grade solutions that are built to withstand the rigors of a busy workplace. TycoIS advisors and installers can piece together an integrated security system using the proper tools for the job, backed with local support services.
"We offer 15 different types of video systems," offered Bomber as an example.
And when something goes wrong with a store-bought system, good luck getting it fixed. "No one is going to come to your store and replace the system for free," said Bomber. TycoIS, on the other hand, has "100 offices around the country" that offer support. "The local small business wants to have a local office" that's familiar with its people, their setup, and of course, is ready to spring to action when the support call comes in.
The bottom line is that most small business owners aren't security experts. In a statement, Mark VanDover, president of TycoIS, said "every business requires a tailored solution to protect what matters most, while enabling them to focus on their core business."
Currently, TycoIS provides security solutions for more than 250,000 local businesses in the U.S. “We look forward to making small businesses safe and secure by combining our commercial-grade security solutions with dedicated local service teams to provide timely support and unprecedented expertise at competitive prices," added VanDover.
TycoIS provides new customers with a free assessment focused on "protecting assets that are important to their business," said Bomber. Zero-down plans take the sting of buying a system outright, installing the hardware, and training employees.
Finally, customers can remotely manage their security systems courtesy of the company's cloud-based services. "Most of the small businesses that we work with have some sort of smart device," like an iPad, said Bomber. Using a smartphone or tablet, small business owners can arm or disarm an alarm, or monitor their environments. Text alerts also help keep customers in the know.
TycoIS small business security services are available now. Prices start at $44 per month for a monitored intrusion system.
Pedro Hernandez is a contributing editor at InfoStor. Follow him on Twitter @ecoINSITE.
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